Participant

Question

Stuck on "Creating Captions...".

7 replies
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Transcript works normally but when I press to Create Captions it gets stuck on this loading bar that doesn't move whatsover.

Mr.Islah

Participant

I keep having the same issue, can someone help?

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Stan Jones

Community Expert

@Islah250262717l7g,

I thought the probable bug involved here had been fixed. What version of PR are you using? What OS?

See this post for a possible option:

https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-creating-captions-stuck-wont-even-start-making-captions/m-p/14092825#M475895

Stan

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Mr.Islah

Participant

Version: Premiere Pro CC 24.6.4 (Build 3)

PC build info:

Device name ISLAHPC
Processor AMD Ryzen 9 3900X 12-Core Processor 3.79 GHz
Installed RAM 32.0 GB
Device ID 4751219E-25B2-4BA1-82D1-18056452791B
Product ID 00331-10000-00001-AA781
System type 64-bit operating system, x64-based processor

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R

Rogerio29196610pvzoAuthor

Participant

Thank you! I went back to v22.6.4 and it seems it's back working.

I might stick to this version now.

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Mr.Islah

Participant

How do you do this?

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Stan Jones

Community Expert

Upvote this bug report:

https://community.adobe.com/t5/premiere-pro-bugs/cannot-create-captions-from-transcription/idi-p/13766016

I have not been able to replicate. I don't think a workaround has been reported.

Stan

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