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Participant
March 25, 2023
Question

Stutter when saving or closing any other window inside Premiere

  • March 25, 2023
  • 4 replies
  • 420 views

Hello! Whenever I close any window inside Premiere 23.2.0 (for example, when saving or when closing the markers window), it stutters/hangs for some seconds, as seen in this video: https://youtu.be/NWMSqNg93ig

 

This only happens in premiere. 

 

I've tried deleting cache, deleting all extensions, changing the cache folder to an external SSD and resetting all preferences, but nothing seems to help. After searching everywhere I can't seem to find anyone else that's having this issue. 

 

Is anyone else having this issue? It's not a huge problem but it's very annoying.

Any suggestions or solutions would be greatly appreciated. Thanks in advance.

This topic has been closed for replies.

4 replies

Kevin-Monahan
Community Manager
Community Manager
April 10, 2024

Hello @Mitch5C66,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Mitch5C66Author
Participant
April 10, 2024

Hi Kevin,

After some updates the issue stopped.

Thank you for reaching out anyway!

Mitch5C66Author
Participant
March 25, 2023

Entire UI visible here - https://youtu.be/0GicwcqJKJc

 

@Ann Bens 

Ann Bens
Community Expert
Community Expert
March 25, 2023

Please show the entire UI not just an ini mini section.

Mitch5C66Author
Participant
March 25, 2023

BTW, I am using a Macbook Pro with a M1 MAX chip and 32 gigs of RAM & 500gb of storage. I'm on Ventura 13.2.1