TEAM PROJECT: Media Offline issues with Motion Graphics Templates (.mogrt)

Hi everyone, I have a few questions regarding the use of Motion Graphics Templates within Adobe Team Projects.

I created several lower thirds in After Effects and exported the .mogrt files to a specific folder on our NAS. We have 5 workstations where I installed these graphics to ensure every editor can view and edit them.

The Problem: When some workstations insert a graphic into the timeline, other workstations see it as "Media Offline." Interestingly, if I or my colleague insert the graphics, the other 3 workstations can’t see the files correctly.

Our Current Setup:

• Each workstation has its own dedicated Adobe account.

• All workstations have their Scratch Disks mapped to a dedicated folder on the NAS (File > Team Project Settings > Scratch Disks).

• 2 out of the 5 workstations use a separate internal drive for the Media Cache (Edit > Preferences > Media Cache), while the others differ.

• We have imported the graphics into both a shared Creative Cloud Library (inviting all relevant accounts) and the Local Templates folder, but without tangible results.

Could someone clarify what I might be doing wrong? Specifically, how should the Scratch Disk and Media Cache folders be configured in a shared environment to resolve this "Media Offline" issue and ensure everyone can see the motion graphics consistently?

Thanks!