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Known Participant
May 22, 2025
Question

The contents of one of my audio tracks completely changes when I put it in Premiere

  • May 22, 2025
  • 3 replies
  • 228 views

This is one of the strangest bugs I've encountered in Premiere.

I have an audio file which explains a crime case. At the start of the file it's describing a person and then at the end it's supposed to conclude the case, but at the end the audio returns to describing the person again, and it doesn't look like a glitch in the sense that the voiceover follows the audio waveform perfectly as though it was just recorded like that.

I open the track in the Music app in Mac and it's entirely different (it's normal and plays as it's supposed to). I've tried re-exporting the track as a different file type, different quality, different name, different folder, everything I can think of.

My last resort is to get back in touch with my client to reupload a new track but I'd like to solve it first if possible and just wondered if anyone's come across this before.


Tldr; the track I'm trying to use is perfect and plays find in the Music app but as soon as it's in Premiere it's like it turns into a different track.

3 replies

jamieclarke
Community Manager
Community Manager
May 22, 2025

Hi @Robbie34135385e7mh -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

Ann has a great suggestion, can you try it and let us know if that helps your issue.


Sorry for the frustration.

Community Expert
May 22, 2025

Does it play correctly in Audition?

Ann Bens
Community Expert
Community Expert
May 22, 2025

Try trashing media cache.