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Known Participant
May 22, 2025 10:41 AM UTC
Question

The contents of one of my audio tracks completely changes when I put it in Premiere

This is one of the strangest bugs I've encountered in Premiere.

I have an audio file which explains a crime case. At the start of the file it's describing a person and then at the end it's supposed to conclude the case, but at the end the audio returns to describing the person again, and it doesn't look like a glitch in the sense that the voiceover follows the audio waveform perfectly as though it was just recorded like that.

I open the track in the Music app in Mac and it's entirely different (it's normal and plays as it's supposed to). I've tried re-exporting the track as a different file type, different quality, different name, different folder, everything I can think of.

My last resort is to get back in touch with my client to reupload a new track but I'd like to solve it first if possible and just wondered if anyone's come across this before.


Tldr; the track I'm trying to use is perfect and plays find in the Music app but as soon as it's in Premiere it's like it turns into a different track.

3 replies

jamieclarke
Community Manager
Community Manager
May 22, 2025 12:30 PM UTC

Hi @Robbie34135385e7mh -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

Ann has a great suggestion, can you try it and let us know if that helps your issue.


Sorry for the frustration.

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Community Expert
May 22, 2025 11:19 AM UTC

Does it play correctly in Audition?

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Ann Bens
Community Expert
Community Expert
May 22, 2025 11:06 AM UTC

Try trashing media cache.

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