Participant

Question

Timeline WONT STOP playing ?!?!?

Forum|Forum|8 years ago
April 17, 2017
40 replies
44188 views

While editing, the playback won't stop.

That is right, you read correctly,
I hit play, and then cannot stop it.Keyboard no longer gets any result from any keys in Premiere.

Mouse moves fine, but nothing responds to clicks.

It plays as long as it wants, at least seven minutes, sometimes an hour.

When it stops it does whatever key clicks I entered, during its time as a runaway.

It will save, or open panels, or make markers, whatever keys I had pressed.

I was using wireless. Now I am using the second of two WIRED keyboards and a wired mouse.

Still same problem.
Impossible to edit like this.

This just happened now, while perfecting a three camera edit in Multicam.

I had just tweaked an edit point with the rolling edit tool in the middle of a 90 minute timeline.

Restarting the program, or rebooting makes no difference.

CC 2017 with Windows 7.

But I have experienced this with many earlier versions of PP.

This has happened in projects that are newly started as well as older projects.

ANY IDEAS ? This is something that is hard to search for due to being similar words as other problems.

Please, can anyone help me ?

not sure what tags to use on this post - its not about playback, its about NOT STOPPING playback

Kevin-Monahan

Community Manager

Hello,

I am so sorry that some of you are still experiencing this bug in current versions. I appreciate everyone that wrote constructive posts and commentary. Unfortunately, the Premiere Pro team does not respond in this user-to-user forum, but they do read the Bug Reports and Ideas forums. Please address them there.

For action on this bug, please upvote and make further comments on this bug report. That would be the best thing we can do as a community. As a community manager here, I will also advocate for the issue. My apologies once more if you are affected by this issue.

This thread is locked.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

J

jenss69138457

Participating Frequently

Try to use version 22.6.4. build 2 - this works for me

D

DaniePretorius

Participating Frequently

Thank you for this information. I am busy rolling back to 22.6.4 of Premiere Pro.
Will test it to see if this issue disappears from this version and report back here. I hope it resolves it as it is impossible to do multicam on Premiere Pro with this annoying issue.

D

DaniePretorius

Participating Frequently

@jenss69138457 Your solution WORKED! I went back to last yeart's version 22.6.4 of Premiere Pro and the problem was solved. In this version 22.6.4 the "Timeline WONT STOP playing" issue with multicam, no longer exists! Thanks a million!
I had to redo the whole project (resync, etc) as I could not import or open the latest problematic Premiere Pro's project file in the older version of Premiere Pro BUT it was worth it!
Let's hope @Adobe reads this as the problem of the timeline which does not want to stop playing in multicam, does NOT appear in version 22.6.4.

Thanks again! I am going to stay on version 22.6.4 until Adobe sorts this serious issue out!
Regards

Danie Pretorius

Mod note: Edited for content.

P

Pascal Gauch

Participant

I had the same problem after the 23.2 update.
I went back to 23.1 but the problem continued.
Looking at all your answers, I tried something that seems to work for me: disabling the Mercury Transmit.
I hope this will help until the next patch.

steveworcester001

Participant

That didn't fix the problem either.
And I don't seer this as necessarily hardware related. I have an i9 13k, 128GB DDR5 and all PCIe4 SSDs on Windows 10 with all the updates

SK321

Inspiring

Did you try reverting back to Premiere Pro version 22.6.4? I reverted back and that's the only thing that has fixed these issues for me so far.

PlanDesignBCC

Known Participant

HELP. Tried fixes listed here and it came back.

I'm breaking things down in to shortest subsequence I can, just so when this happens I don't have to wait for it to finish playing an entire timeline.

This seems very much connected to Multicam, as I don't seem to have the problem when working in a flat sequence. Great to know, but I do everything in Multicam.

Mod note: Edited for content. Address Adobe Devs here in the Bug Reports forum.

M

mikec92163573

Known Participant

The fact that this thread was started in 2017 is truly alarming. Please do better Adobe.

Mod note: File bugs here. Adobe devs to not read this peer to peer forum.

Kevin-Monahan

Community Manager

One fix could be related to NVIDIA drivers. Please install the 528.49 studio driver and let us know how it goes with 23.2. Any other driver, especially game ready drivers can cause unexpected behavior. Furthermore, take note of the GeForce Experience. Do not run it concurrently with Premiere Pro. NVIDIA drivers have been faulty for a couple of months now and have caused multicam editors a lot of problems. Check it out.

@SK321 has also found a potential solution for those running 23.1 and Asus Aurora software on Windows. I will pin the reply here.

I think I may have found the issue after a lot of searching. I'm not 100% sure, but it seems like my RGB control software for my computer may be causing Premiere to slow way down and become laggy. I have Asus Aura and when I shut it down, Premier seems to suddenly perform much better.

Rolling back from 23.1 also seemed to help. If you are running Asus Aura, you might be experiencing this issue. I hope this workaround helps you. I let the team know about the issue.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

SK321

Inspiring

@SK321 has found a potential solution for those running 23.1 and Asus Aurora software on Windows. I will pin the reply here.

I think I may have found the issue after a lot of searching. I'm not 100% sure, but it seems like my RGB control software for my computer may be causing Premiere to slow way down and become laggy. I have Asus Aura and when I shut it down, Premier seems to suddenly perform much better.

Rolling back from 23.1 also seemed to help. If you are running Asus Aura, you might be experiencing this issue. I hope this workaround helps you. I let the team know about the issue.

Thanks,
Kevin

By @Kevin-Monahan

I'm not sure the Asus Aura was the issue. I stated in my next post that I still had similar problems where Premiere would become extremely laggy, especially when working with multi-cam edits even with the Aura software shut down. Downgrading back to Premiere version 22.6.3 was the only thing that fixed all the issues I was having.

Q

Quanteloop

Participant

I've been using low resolution ProRes proxies, on a super fast SSD, still having the same problem, so so demoralizing.
I'm good with Premiere, just can't tell what t h to do about some things. It's really impossible to work. I can't find a workaround. I'm not paying a lot for the Creative Cloud, but it's not worth a penny more.

Kevin-Monahan

Community Manager

Hi,

Are you running 23.1? Running Asus Aura? Check out this response.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

jfrfilm

Participant

Hey Adobe, if a proper solution won't work/not feasible, then can't you guys at least find the offending code loops and just add some kind of kludge to manually check if the timeline is trying to say STOP??

Mod note: Address Adobe Devs in the Bug Reports forum here. They are not reading these user-to-user forums. Sorry.

T

taylors53865171

Participant

Has anyone found a solution to this? I'm losing my mind- can't make any progress on my edit.

Kevin-Monahan

Community Manager

taylors,

Have you tried my suggestion to transcode or use proxies? That can help performance when pushing multiple streams of video on a multicamera project.

Thank You,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

B

boywho

Participant

Same problem!

Mod note: Edited for content. Address Adobe Devs here. This is a user-to-user forum. Thanks!

R Neil Haugen

Legend

What's your media, OS/hardware, and what effects? Do you have this on all projects or just some or one? Basic troubleshooting steps needed here.

This is a problem for a very small group of users, and figuring out what does it on each system is needed. It isn't a major issue across users, so puzzling it out is a bit of a pain.

Neil

Everyone's mileage always varies ...

oynbzn

Participant

year 2022. it still happens. only solutöon seems to be creating prores proxies.

R Neil Haugen

Legend

What media are you working with? On what OS? Any effects?

Neil

Everyone's mileage always varies ...

oynbzn

Participant

latest macOS. latest premiere pro cc. high bitrate mp4 video. gopro8 and sony a7-4... if a project takes up to a half hour edit, stabilisation here and there... a little bit of coloring... the hustle becomes.

F

fabufab

Participant

Since my last "fix" didn't work I found out something else. It may be related to audio nests that are not rendered yet. If you have a nest in your timeline that doesn't show the audio waveform, try "Render Audio". The waveform should generate and at least for now it fixed the issue for me.

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