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Participant
April 17, 2017
Question

Timeline WONT STOP playing ?!?!?

  • April 17, 2017
  • 40 replies
  • 44188 views

While editing, the playback won't stop.

That is right, you read correctly, 
I hit play, and then cannot stop it.Keyboard no longer gets any result from any keys in Premiere.

Mouse moves fine, but nothing responds to clicks.

It plays as long as it wants, at least seven minutes, sometimes an hour.

When it stops it does whatever key clicks I entered, during its time as a runaway.

It will save, or open panels, or make markers,   whatever keys I had pressed.

I was using wireless.  Now I am using the second of two WIRED keyboards and a wired mouse.

Still same problem.
Impossible to edit like this.

This just happened now, while perfecting a three camera edit in Multicam.

I had just tweaked an edit point with the rolling edit tool in the middle of a 90 minute timeline.

Restarting the program, or rebooting makes no difference.

CC 2017  with Windows 7.

But I have experienced this with many earlier versions of PP.

This has happened in projects that are newly started as well as older projects. 

ANY IDEAS ?  This is something that is hard to search for due to being similar words as other problems.

Please, can anyone help me ?

not sure what tags to use on this post - its not about playback, its about NOT STOPPING playback

    40 replies

    T Hun
    Participating Frequently
    June 22, 2022

    I haven't read through all replies, but I've found a bizarre fix. It makes zero sence, but seems to be working. I will update if this solution is faluable.
    In your "Project" window, enable "Preview Area". Make sure that you have selected (click once) the sequence in the Project window that you are working on in your timeline

    T Hun
    Participating Frequently
    June 22, 2022

    Well.... it has made the command to action of stopping shorter, but it hasn't fixed anything. 

    Participant
    June 11, 2022

    I have followed this thread for some time. I recently popped back on 2022 to see if it was resolved. It was not. I tried a few versions. I initially thought it was specifically related to multicam when zooming on the timeline. However, it randomly started occuring when scrolling a timeline on a simple single video cutting project. I was really confused. I was tracking my RAM usage, but my machine is a 2022 very high spec model. I highly doubt it's the machine. However, I decided to blow $200 and upgrade even more RAM... it didn't help.

     

    Finally I tied the issue to one thing: extended monitor. I have one 4k monitor in front of me, and two 1080p monitors on the side (only one or the other hooked up at a time). So, essentially, 2 screens. I have the timeline, always, on the 1080p monitor. Since Adobe's stuff is always riddled with bugs, and for a long time before it was a scaling issue with them, I thought to check that. Today I right clicked premiere icon (not opening the app) and selected properties. In the compatibility tab, I changed settings for all users. Then clicked change high DPI settings. Then I clicked 'override high dpi scaling performed by APPLICATION'. Upon opening Premiere (which I had done a dozen times before to test parameters to fix this) I tested it again. Keep in mind, I'm testing one change to one setting at a time with the same project that freezes when the same timeline and position is moved. Sure enough, no delay in pausing, and no unstoppable playthrough while nothing else is clickable inside Premiere. Unfortunately, the timeline is now hyper zoomed in on my 1080p display because it's bumped up to 4k resolution from my main screen. It's not a deal breaker, but it's a bit annoying. However, this, so far today, has seemed to alleviate the issue. I wanted to share this with others that are suffering.

    Anyhow, I hope this solution works for some of you. I have checked many forums and many posts in the past few days to see if any solutions were present. They were all the same sort of things they always say, and nothing worked for me. Good luck to you all. If it doesn't work for your situation, my apologies. Cheers.

    Mod note: Edited for content. Make OT comments in the Video Lounge. Address Adobe Devs here.

    Participant
    June 8, 2022

    Just chiming in to say that I have had this very same problem frequently for three years. It seems to get worse when there are a lot of clips on the timeline. Premiere has more bugs than any other program I've ever used. I recently had to completely reinstall because it crashed every time I tried to create a new project. The fact that I still use it at all speaks to how much I don't want to learn how to use another program.

    Participant
    April 5, 2022

    I had and have this problem as well. At least I think I was able to narrow down when it occurs for me. Maybe this will help someone else here too.
    For me it only happens when I have multicamera clips in the timeline. Not always but only then. The number of cameras doesn't matter, even if there's just one camera in the MC clip (I use that for audio-syncing) it's enough to trigger the problem. Maybe even a simple nest is enough, I'm not sure about that.
    But the main thing is: it seems to only occur, when I'm zooming into or out of the timeline while it is playing back. As soon as I tried to avoid that, playback started and stopped normal. I know, that's far from ideal (jumping around the timeline while playing is actually beneficial to my workflow) but maybe it's a start until this problem will get fixed in about 9 years...

    Participant
    June 28, 2022

    Well, it was a coincidence I guess. It didn't fix it after all.

    Mo Moolla
    Legend
    March 31, 2022

    Hi

     

    Try disablimg Mercury Transmit and tell me what happens

     

    Mo

    Participant
    April 5, 2022

    Unfortunately that didn't help in my case.

    Participant
    March 31, 2022

    In all the threads about this issue in the past 5 years, no Adobe rep has ever said they'd work on a solution on their end. The problem is always our fault, our media. It's 2022 - are you really saying that in order to edit a simple sequence I need to slow my workflow way down with a bunch of media management steps?? (proxy files, etc). And I'm supposed to avoid speed changes and other effects? Maybe I'll just go back to editing on a 35mm movieola, at least I'll get exercise. 

    R Neil Haugen
    Legend
    March 31, 2022

    This is a very frustrating thing ... as the vast majority of us aren't having the problem. And I do mean, the vast majority ... it's a very small subset of you that are cursed with this. And yea, it's a nasty issue for you no question. Full sympathy here!

     

    There's a person up-thread who works with ProRes and has this. I've worked with ProRes for years without any such issues. So what the freaking ... hay? ... is going on there? Why is ProRes on his system not workking fine and on mine, it's slick as snot?

     

    This seems to be something that users have fixed by a number of different, totally unrelated things. So I'm guessing it can be triggered in a number of weird ways. I just wish somehow this could get totally sorted out.

     

    Neil

    Everyone's mileage always varies ...
    Participant
    March 28, 2022

    Having the same issue...March 2022, latest version, tried all suggested tips.

     

    Seems to be worse playing nested clips, so frustrating, in the middle of a paid project but can not finish it because of this problem.

    Known Participant
    March 28, 2022

    very frustrating...this is no longer a professional quality application.

    I first played around with premiere in the late 90's, At the time I thought
    it was not suitable for professional use. Then in 2016 I was hired for a
    company that only used premiere and when I re-learned it, found it
    completely usable in a professional environment.

    Fast forward to present day and it is once again not an option for
    professional use.

    Mike Cardeiro
    Video Editor

    [Personal information removed by moderator.]

    Kevin-Monahan
    Community Manager
    Community Manager
    March 31, 2022

    Hi Mike,

    Sorry for the frustration. Can you give us complete details of your system and media? Please try creating proxies or transcodes of your media and see how your system behaves afterward. Can you let us know what happens?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Participant
    March 15, 2022

    Currently having the same issue on my PC. Unbelievably frustrating.

    Known Participant
    February 27, 2022

    I've been having this problem and it's so debilitating. It's insane really because it has gotten to the point of making this completely worthless. I've already created so many projects though that it's going to be very hard for me to switch to something else. But, I'm forced to because this issue and so many others over the years are just destroying my life. 

    1. I do a lot of volunteer work for my channel. It's become my livelihood since I became "nonessential" as a videographer for my corporate gigs. So, having to deal with this issue 3 times now each time taking at least a couple of days is just devistating. I've lost my entire weekend this weekend. I mean, I should be days ahead with my editing. A human can only take so much working in front of a computer that it's essential to not waste any of it troubleshooting someone elses product. This is killing me physically, emotionally, and monetarily. I do my work to help the world so I don't charge for what I produce for my channel. This means I pay for travel, gear, my computers, software, etc... and it's all pointless because of adobe, the bottleneck always ends up being adobe. I have top end gear too.
      My computer is an

    9 9900 cpu

    2080 ti gpu

    64 gigs ram

    m.2 drives and ssd

    assets, os & software, cache, and projects all on separate drives

    I mean, my resources are like nothing when running this but adobe premiere is hanging up. I'll playback at 2x speed and stop it with the space bar and a few seconds later that feels like minutes it finally stops. The latest, gratest adobe 2022 does this so bad it's completely unusable. I'm not trying to watch these projects in real time. I need smooth playback not choppy and to speed up playback and have it stop when I hit the spacebar, not a thousand frames later. Even if it's just pressing the L key twice. 
    I'm about to try my old C25 DVD. But, really, I just downloaded Divinci, so I'll see if I can handle figuring that out and using my ppro projects in it before they come up with a solution. Dread... 

    Community Manager
    May 19, 2022

    Hi Sarah22161787bifd ,

     

    Sorry for this problem again. We have improved this workflow in the latest beta build. Can you please try the latest beta build version 22.5.0.27(or higher) from the creative cloud and let us know how it goes there?

     

    You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)

    https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

     

    If you still face this issue, please share your media files(& project) here and we will check at our end https://helpx.adobe.com/creative-cloud/help/share.html

     

    I hope it will help.

    Thanks,

    Mayjain

    Participant
    November 12, 2021

    I have this same issue I have the latest version of premiere pro cc 22.


    Processor AMD Ryzen 7 2700 Eight-Core Processor 3.20 GHz
    Installed RAM 32.0 GB (16.0 GB usable)
    GTX 1050 TI GAMING X 4G
    System type 64-bit operating system, x64-based processor


    Kevin-Monahan
    Community Manager
    Community Manager
    January 24, 2022

    kdwent,

    Sorry. All media is not created equal. Have you tried transcoding your media to an editing codec like ProRes, GoPro Cineform, or Avid DNxHD/HR? Please try that and report back.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Joshiemoto
    Participating Frequently
    January 24, 2022

    I usually use ProRes footage but have the same issue. All versions of Adobe are affected since I first encoutered this happening at least 3 years ago now.