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Participant
April 17, 2017
Question

Timeline WONT STOP playing ?!?!?

  • April 17, 2017
  • 40 replies
  • 44188 views

While editing, the playback won't stop.

That is right, you read correctly, 
I hit play, and then cannot stop it.Keyboard no longer gets any result from any keys in Premiere.

Mouse moves fine, but nothing responds to clicks.

It plays as long as it wants, at least seven minutes, sometimes an hour.

When it stops it does whatever key clicks I entered, during its time as a runaway.

It will save, or open panels, or make markers,   whatever keys I had pressed.

I was using wireless.  Now I am using the second of two WIRED keyboards and a wired mouse.

Still same problem.
Impossible to edit like this.

This just happened now, while perfecting a three camera edit in Multicam.

I had just tweaked an edit point with the rolling edit tool in the middle of a 90 minute timeline.

Restarting the program, or rebooting makes no difference.

CC 2017  with Windows 7.

But I have experienced this with many earlier versions of PP.

This has happened in projects that are newly started as well as older projects. 

ANY IDEAS ?  This is something that is hard to search for due to being similar words as other problems.

Please, can anyone help me ?

not sure what tags to use on this post - its not about playback, its about NOT STOPPING playback

    40 replies

    Participating Frequently
    October 5, 2021

    Same thing here. I am still praying for an Adobe Miracle Pro Solution...

    Shivangi_Gupta
    Community Manager
    Community Manager
    October 6, 2021

    Hi Alfredo,

    We're sorry for the experience. Have you considered resetting the preferences? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158#8632389

     

    Let us know.

     

    Regards,

    Shivangi

    Participating Frequently
    October 7, 2021

    Yeah! This tip solved my problem for a while!

     

    Thanks!

     

    Participant
    September 21, 2021

    I'm also having this issue the last 3 years. Every time I'm suffering to do cc cleaner tool or even reinstall windows

    Participating Frequently
    July 29, 2021

    July 29, 2021 I am having this issue. All my drivers are up to date and I have a fresh install of premiere pro. The issue is very significant during playback in multicam view. Using 4k proxies.
    Intel I7 10750h
    32GB ram
    RTX 2060

    I can not edit this way. Playback will not stop for 5-15 seconds after I hit stop and the program is unresponsive. Any multicam cuts do not happen until where the playhead finally stops.

     

    R Neil Haugen
    Legend
    July 29, 2021

    This would be maddening.

     

    How big is the project file itself? How many assets in the project? Have you tried creating a new project, and seeing if the problem is there also?

     

    Neil

    Everyone's mileage always varies ...
    Participant
    July 12, 2021

    I'm having this issue this week. The last two days have been painful. It's a real shame to read through a thread like this and see that it's an issue from 2017 that still hasn't been fixed. 

    Participating Frequently
    July 13, 2021

    Yes, I'm still having the problem and what's equally as bad its I can't cue things up quickly using J-K-L because it SLIPS SOOOOO MUCH!!! so time consuming trying to cue things up, constantly have to scrub and look at the waveform on clips. I NEVER had to scrub using AVID, J-K-L would stop on a dime....I really hate Premiere.

    Mod note: Please erase any footer info generated by your mobile phone before posting. It would save us time and the trouble of having to remove personal information.

    Kevin-Monahan
    Community Manager
    Community Manager
    August 26, 2021

    NSS,

    Sorry. Try transcoding footage to 720p ProRes Proxy and edit with that. Report back with the results, please.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    digabyte
    Inspiring
    June 28, 2021

    This has got to be the most aggravating issue of the multitude of Premiere problems.  I realize that with a program this amazing that has to address evolving technology, there are always going to be issues to work out (though *bloat* and useless "features" has become one of the greatest issues of all), but when you have an editing program that CAN'T start and stop without lag, the software becomes pretty much useless.  I cut to music, and without being able to start/stop exactly on the beat, editing a two minute video can become a multi-hour process instead of a half hour endeavor.

     

    The ONLY current solution to this problem is going all the way back to Adobe Premiere 14.2.  This is the "newest" version that absolutely does not have the timeline start/stop issue.

     

    I am currently using a computer with an i7 10875H processor with 8 cores/16 threads, 64GB RAM, a Quadro RTX 3000 GPU, and the only drives involved are NVMe drives that never exceed 50% capacity (OS, footage, and cache/previews are all on separate drives).  On most videos I use *only* Lumetri and no other plug-ins or FX.  Most timelines are only 2 minutes long with only three video tracks and one stereo audio track.  The footage is H.264 from various Sony A7III's and Panasonic G9's, but only from one camera (ther diffferent codecs are not mixed).  The footage is 59.94fps and the final two minute composition has most if not all of the footage run at 50% using the speed/duration drop down.  I realize a better way to create slow-mo is my "interpreting" the 59.94 footage as 23.976, but when you do that you have to go through all the footage in slow motion (vs. regular speed) and that is not acceptable for the amount of footage that needs to be culled.  Regardless, if the "slo-mo" is the issue, then Adobe needs to address it (long ago), because running footage at 50% speed shouldn't be any trouble at all.

     

    The fact that this is an issue is absolutely inexcusable.  The fact that this has been an issue for YEARS should be a massive embarrassment to Adobe.

     

     

    Kevin-Monahan
    Community Manager
    Community Manager
    August 26, 2021

    Digabyte,

    Sorry for the issues. I don't have these issues, but I might do things a little differently than most.

     

    My guess is that your "runaway playback" issue is a performance-based issue brought on by extensive use of Long GOP formats, time interpretations, speed effects, GPU accelerated effects, color grading, scaling, etc. If things like playback begin to fall apart, you might take a look at your workflow in order to optimize media to perform better in the Timeline. I find that a transcode on ingest pipeline to editing codecs when beginning a project brings in footage that can hold up much better to the kinds of demands you are placing on your footage.  

     

    If you try these things, I would gamble that your problem would go away. Please try it out.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Zekester3000
    Participant
    June 28, 2021

    Logging in to shout out a solution I had - hit the Enter key to pre-render your clip (the action is called "Render Effects In to Out"). This solved any laggyness I had when trying to play/pause during playback.

     

    The problem I was having was similar to the other users here: I would start playback, and attempt to stop it at random points on the timeline - most spots would either have a delay before fully stopping playback, or if it was currently playing a nested clip, it wouldn't stop playback until the end of the sequence, or be severely delayed by a matter of 10-15 seconds.

     

    I believe the problem came from the multiple nested clips I had in the timeline that weren't pre-rendered, so I'm sure that Premiere had to process and render them every time the timeline tried to run through them. My guess is that pre-rendering those nested sequences took that load off of Premiere and it allowed for much smoother playback. (this is coming from a guy who has no knowledge of the inner workings of Premiere, so take this with a grain of salt).

     

    Worth a shot.

    Participating Frequently
    June 28, 2021

    Thanks for sharing your experience, but our problem is worse than that, it happens when trying to cue things up in the source monitor, when I stop it to mark an in it keeps rolling and can't be stopped until IT feels like it. Also when using J-K-L to cue things up, like I did on AVID, Premiere slips ridiculously, I have to use SCRUB to cue everything, NEVER had to use SCRUB with AVID, it stopped on a dime! Premiere is very buggy, folder intensive and completely the wrong system for live news. We editor's are all frustrated beyoy belief.

    Zekester3000
    Participant
    July 2, 2021

    I totally understand your frustration. I would say I hope Adobe finds a solution to this soon, but from what I've read on this thread, there are so many different things that could be causing this and everyone might even have different causes to why this is happening. Honestly, Premiere is a huge software and something like this, while totally annoying and flow-breaking, is honestly a little expected. 

     

    The weirder part is people are rolling back to 14.2 and the issue has went away. I'm not entirely sure if it's a bug that was introduced with 14.2 or perhaps there's something with users' system configs that is causing this.

     

    Adobe, fix it!

    digabyte
    Inspiring
    May 25, 2021

    It's bonkers that this issue still exists.  My goto solution over the past year has been to use version 14.2 (the last version where this was not a persistent issue).  I started working with a new mobile workstation from the road (i7 10875H, 8 core/16 thread, 64GB RAM, Quadro RTX 3000, only working from NVMe drives), so I decided to give the most recent "stable" version of Premiere a try (15.2.0 build 35).  I had no lag start/stop on the timeline for around an hour, but I'm back to it again, and no amount of clearing caches or adjusting anything in the prefs gets me back to simply being able to start/stop the timeline without major latency.  This is a simple timeline with very few effects.  There *is* one clip utilizing time remapping (I mention this because others have reported time alteration being the reason for this bug), and lots of other clips running at 50% for slow motion.  I can't believe I have to reinstall version 14.2 on my new machine, just so I can start and stop the freaking timeline without a delay. 

     

    Mod note: Address Adobe devs by filing a bug here.

    Joost van der Hoeven
    Community Expert
    Community Expert
    June 28, 2021

    I don't have that isssue at all. Also my client who has 41 suites of Pr working of a SAN does not have this issue. All here is still locked on 2020 due to compatibility with plugins/strorage. What kind of codec are you using? What is the speed of your SSD's, what are your sequence settings?

    digabyte
    Inspiring
    June 28, 2021

    The reason you aren't seeing this issue may be because you are using Premiere 2020 instead of the most recent release.  Any version beyond 2020 build 14.2 can exhibit this issue.

    Participant
    April 9, 2021

    Hey guys, this platform is like a time machine. The problem is starting from 2017.  Don't worry  if it is not solved in 2017, today is April 2021 and the problem is still here . Most probably some one will reply to this post in 2025 with same problem. 

    I am using proxy files in order to fasten up the process but timeline still does not stop in April 2021 .

     

    Dear Adobe, when this timeline will stop? 

     

    Known Participant
    April 22, 2021

    All of a sudden this is happening to me today.  I cannot work like this.  Would love to be able to go back to 2018, but when we got new computers at work, adobe would only allow us to install cc2019, no option to use 2018, which actually worked pretty good.

     

    Mod note: This is a user-to-user forum. Address Adobe devs by filing a bug report here.

    Participant
    March 17, 2021

    The absolute cheek that someone has marked this 'solved'. It's not solved. I've been using Premiere for so many years and this problem persists. It starts out of the blue and spreads through my projects like a virus. It's started happening in a project I've only been working on for a couple hours. I've missed so many deadlines and pulled so much hair out for this particular problem. Running very high end professional setup. Tried all the fixes. 

     

    Year after year. I've got a deadline on Friday and I just know that this time in 24 hours from now I'm going to be stressed to the max because every time I press play it won't stop playing for +/- 30 seconds. It is degrading to my work and my mental health. Multiple systems. Multiple projects. Sometimes it happens on light projects. Sometimes heavy ones. No rhyme or reason. 

     

    We are professionals here, I wish you were, Adobe. 

    Participant
    March 8, 2021

    I am a long time Premiere Pro user and I keep having this problem. I'm currently on Windows but have had the problem on Mac for 8+ years.

     

    The hardware is more than adequate.

     

    I have tried all the recommended solutions, sometimes with success sometimes without.

     

    • Lock/unlock audio layers
    • Delete all caches
    • Renamed config folder to have Premiere create new ones
    • Used only one display
    • Deactivate hardware acceleration de-/encoding
    • Reset settings during start-up of Premiere (ALT+SHIFT on Windows or OPT+SHIFT on Mac during start-up)

     

    Even done even the pram/vram voodoo non-sense on MacOS 😉 

     

    My current best solution that works most often is the following:

    • Remove all time reversed clips.

     

    Even though it solved my current problem, it's time for me to switch to DaVinci Resolve. I can't afford to use a non-functional software just before a deadline.

    Participant
    March 14, 2021

    The only solution I have ever found is disabling all clips with an altered speed.  Altering the speed doesn't always cause the problem - but removing or disabling it does appear to consistently solve it.

    Participant
    March 15, 2021

    I jinxed myself.  After a few weeks without the issue, I've ground to a halt, constantly rebooting because of a runaway playhead.  I'm on a hard deadline, so I'm going to finish the commerical in After Effects (ugh) and then look for an alternative to Premiere after YEARS of using it.  It's been getting buggier and buggier and I can't count on it anymore.