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arsenaljuice
Participant
June 20, 2024
Question

tint effect crashing PP24

  • June 20, 2024
  • 3 replies
  • 276 views

tint effect crashing PP24

Mac os 13.6.7

adding tint effect and changing colour slightly crashes PP24 and then crashes project on reopening.

 

This topic has been closed for replies.

3 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 19, 2024

Hey there, @arsenaljuice,

Thanks again for filing your bug report. Todd has tried to reproduce your issue based on the information you gave. If you are still having this problem, kindly let us know. We'll try to assist once more. I'll move this issue to the Discussions forum for further troubleshooting. I hope everything is OK now.

 

Thanks!
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Community Manager
Community Manager
June 20, 2024

Looking for more info from you, please, @arsenaljuice. See: How do I write a bug report?

 

Thanks!
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Todd_Reeder
Inspiring
June 20, 2024

Hi @arsenaljuice.  I am having trouble reproducing this.  Can you please provide steps you took to get the crash to happen?  What format are the clips you are applying the effect to

 

Also, what version of PPro 24 are you using?

 

Thanks