Transcription Has been A Pain in the A** for a Very Long Time Now.

When transcribing, then after a long waiting to load, nothing happens and transcription does not pursue. This has been our problem for like a year now. Sometimes it works, a lot of times it doesn't. We tried re-installing, updating and still have the same problem over and over again. If this can't be resolved, we will have to switch to a new and better editing softwares out there.