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defaultdfslh5hg0wxb
Participating Frequently
June 7, 2023
Question

Transcription not working

  • June 7, 2023
  • 1 reply
  • 163 views

Hi, since the last update the transcription feature is not working and I don't know why. It strats the transcripción but, when the progress bar is in about a third of the whole transcription, it suddenly stops and returns to the beggining. I tried uninstalling and re-installing the last version of premiere, as well installing older versions, but it happens the same thing. 

Thank You

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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    June 7, 2023

    Hello @defaultdfslh5hg0wxb,

    I'm not on the product team, I am in support, so I can't address your bug directly. Sorry.

     

    However, I can give the advice to format your bug report in the format indicated in this post: How do I write a bug report?

    Use the template and that will help the team investigate the issue more easily.

     

    • Issue - A short description of the problem. 
    • Adobe Premiere Pro version number: FAQ: How to find the exact version of Premiere Pro you're using?
    • Operating system - Windows or macOS, and which version of those operating systems?
    • System Info: CPU, GPU, RAM, HD:

      • CPU

      • GPU and Driver Version

      • RAM

      • Hard Drive (and, if external, how the drive is connected: USB 3, Thunderbolt, etc.).

    • Video format: Provide information about the type of video you're using. For example, XAVC-I 4:2:2 10-bit. If you're not sure, let us know what settings you selected on the camera. If you don't have access to the camera, sharing a sample file is useful. 
    • Workflow details: Tell us any specific info about the project or sequence. For example, is it a multicam sequence?
    • Steps to reproduce - Exact steps, in a numbered list, that are needed to reproduce the problem.  
    • Expected result - What should have happened after the last step?
    • Actual result -  What did happen after the previous step? 


    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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