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A
Agora PodSer
Participant
August 20, 2024
Question

Travamento na Linha do TEMPO

  • August 20, 2024
  • 2 replies
  • 330 views

O programa está travando (crachando) ao reproduzir, a agulha da linha do tempo não desenvolve, como se estivesse muito pesado, porem é só na ultima versão, isso ocorre em projetos sem nenhum efeito.

E não é a configuração da maquina pois está tudo preparado para rodar sem problemas...
32gb ram
ssd 1000gb
Nvidia Geforce Rtx 4070



    This topic has been closed for replies.

    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    September 3, 2024

    Hi @Agora PodSer,

    I have not heard back from you yet. I'll move your report to the "Discussions" forum. I'll await your response there.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 20, 2024

    Hi @Agora PodSer,

    I'm Kevin, a mod here. I work in support and hope to assist you. Thanks for filing the bug. The team will need information about your media, too. See, How do I write a bug report?

     

    To troubleshoot, press Shift on launch and choose to clear the media cache in the Reset Options dialog box. If that doesn't work, try resetting preferences and plugin loading the cache.

    You can also try proxies or transcoding the footage.

     

    Let the community know if any of the troubleshooting steps work. I hope the team will respond soon. I am sorry for the frustration.

     

    Take Care,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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