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Participant
April 4, 2023
Question

Unable to close my computer properly after closing the program

  • April 4, 2023
  • 1 reply
  • 158 views

When ever I close the program, I will not be able to open the windows menu when pressing my windows key or pressing it on the screen, thus keeping me from closing my computer. (other than manually forcing it which isn't good) 

 

If there is a fix for this I would be most great full 

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Legend
May 18, 2024

Hello @William29227566k59a,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio