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Participant
June 14, 2021
Answered

Unable to install mc_enc_hevc.dll

  • June 14, 2021
  • 64 replies
  • 29445 views

I have tried all solutions found through google and used the adobe cleaner to do a fresh install of premiere, nothing seems to get this DLL to load properly. I do have an active Adobe CC subscription as well.

 

  1. OS: Windows 10

  2. Version: Adobe Premiere Pro Version 15.2.0 (Build 35)

  3. System: 1700x 32gb RAM RTX 3070rakc

  4. Footage form Canon R5: H.265 4:2:2 10-bit UHD 4k @ 59.94fps

Correct answer marcelov96479431
Logré reparar el problema. Se soluciona creando otro usuario administrador
en windows. Al activar el nuevo uso de Adobe premiere termina funcionando.

64 replies

prbarfield
Participant
June 16, 2021

Same issue here.

Think it may have been from the recent Nvidia Driver or Windows update. I hope..

prbarfield
Participant
June 27, 2023

Two years later still having this issue....