Unable to open or access Essential Graphics Panel in Adobe Premier Pro 2023

Forum|Forum|3 years ago
April 3, 2023
2 replies
425 views

Hello, I am using Windows 11 Pro and Premier Pro 23.2.0 (Build 69), I having an issue that no matter which workspace profile I open I cannot open the Essential Graphics Panel for templates, nor can I edit anything related to a title quality inside of that panel. IE: None of the title graphic functionality is clickable, just shows fonts are note active and I can't download them, or click on anything in that panel, but all the other panels are fully operational. I've closed, reboot, created a new project, all text and graphic functionality remains inaccessible.

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Kevin J. Monahan Jr.

Legend

Hello @Leonard29221834n985 ,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response from the team. Our expert, Ann responded with a troubleshooting tip. Did that work or are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks, 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio