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Update 12.1.0. - corrupted png-rendering possibly?

Forum|Forum|8 years ago
April 4, 2018
14 replies
7026 views

After updating I have several corrupted PNGs, that wont render properly, both in old projects and newly started.

Below is an example of a logo, which have gotten a random background attached to it (background is a frame from an imported videofile with something like a solarize effect on it?)

As far as I can tall all my PNGs with alpha looks like this.

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Correct answer Vidya Sagar

Hi All,

The issue is fixed with the latest update of Premiere Pro(12.1.1). Please update & let us know the status.

Thanks,

Vidya

Vidya SagarCorrect answer

Participating Frequently

Hi All,

The issue is fixed with the latest update of Premiere Pro(12.1.1). Please update & let us know the status.

Thanks,

Vidya

J

JasonBow

Participant

This issue is still occurring in 12.1.2. Please advise.

Stan Jones

Community Expert

Is this in a project updated from previous version? If so, try resetting the caches:

FAQ: How to clean (delete or trash) media cache files?

See this users comment:

Re: Premiere Pro CC 2018 (12.1) altering the content of my graphics?

Or, as a test, create a new project and test there.

davidw24486344

Participant

Switched image format from png to psd fixed it for me but also increased the file size quite considerably.
Was using a load or png files we have used previously on the web so going back though everything to convert was a total waste of time.

S

sambojo

Participating Frequently

I reverted my Premiere back and it helped during edits. Upon export, I realized I had to also revert the Media Encoder back to 12.0.1 and that fixed my export issues. I will wait until both are updated.

Rameez_Khan

Legend

Hi all,

We've identified this as a bug and the engineering team will be working on a fix.

Thanks,

Rameez

O

OtherWorldGaming

Participating Frequently

How long will this take?

Rameez_Khan

Legend

Hi OtherWorldGaming,

Sorry! No ETA but it's coming very soon.

Stay tuned.

Rameez

A

andrewh20613583

Participant

Awesome Edward! I have since found that it doesn't always work unfortunately. Another option that has given me success is converting the PNG to a TIFF file. Hopefully one of these methods will consistently do the trick until Adobe gives a permanent fix.

A

andrewh20613583

Participant

Same issue, but this worked for me!

Find the original png file in the project viewer, right click -> Modify -> Interpret Footage.

Under the Alpha Channel category, select "Conform Alpha Premultiplication To:

And also select the box: Premultiplied Alpha