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Inspiring
January 24, 2023
Question

version 14.5 - dual monitor bug

  • January 24, 2023
  • 45 replies
  • 3801 views
Since the update to 14.5.0, all panels that are on a secondary monitor (connected to a DisplayPort) are unresponsive to the keyboard, and items cannot be dragged and dropped.

For example, I have a workspace that has the source and program monitor panels, plus the productions and media browser panels on my primary monitor. The rest are arranged on my secondary monitor.

I can use key strokes in any of the panels on the primary monitor, for example, hitting the spacebar will toggle playback in the source and program panels. I can also drag and drop clips from the media browser to the source or program panel.

But, I cannot drag and drop from the media browser to the project panel or a sequence, because those panels are on the secondary monitor. I also cannot drag clips from the project panel to a sequence, nor can I drag an effect from the effects panel (also on the secondary monitor) to a clip in a sequence.

There is however, a workaround. If I change the workspace to one of the default schemes that only occupy the primary monitor, then switch back to my dual monitor scheme, all the issues disappear until the next time I launch Premiere.

Has anyone else experienced this bug?

45 replies

basilo85152031
Participant
January 24, 2023
OMG this is so annoying! Our company needs to deliver tomorrow and it's just not possible to work on premiere anymore! come on, Adobe!
timj4677462
Participating Frequently
January 24, 2023
Yes. Bad, bad bug for those of us with multiple monitors. Used to have this same bug in After Effects a year or two ago, but it went away afterwards.
Participant
January 24, 2023
As horrible as this bug is for us, multiple screen users, since you can't drag and drop or zoom with the + and - buttons on Effects Control (or adding images to Essential Greaphics(!)), for example, I found a workaround that is working for me and stays usable even after reopening Premiere.

You would have to stack everyting in the main window of Premiere and manually expand that window to occupy the two monitors. I even saved as a new workspace called "BUG 2 Screens Temp" haha.

But yeah, hope they fix this very soon.
the_dudes
Inspiring
January 24, 2023
This is an abomination of a bug, and it speaks volumes that this passed quality assurance. Very ****** right now 🙎
Abbottoklus
Inspiring
January 24, 2023
By the way Adobe has acknowledged this bug and that they're working on it. They started a thread about it here: https://community.adobe.com/t5/premiere-pro/faq-how-to-solve-issues-related-to-undocked-panels-in-premiere-pro-v14-5/td-p/11529321?page=1
Abbottoklus
Inspiring
January 24, 2023
Gary Barlow, when you tried my workaround, did you close the floating window on your second monitor first? Just using the reset command doesn't fix it unless it's been closed. I forgot that crucial step this morning and spent a few minutes pulling my hair out trying to figure out why it wasn't working at first.
Participant
January 24, 2023
This issue has happened for myself also, the workaround posted below about choosing a layout with one window (I went for 'All Panels') was the only thing that worked for me.

This is a bad bug
Inspiring
January 24, 2023
Just curious; are any of you on Mac?
I'm on PC and would be interested to know if this issue is platform agnostic.
Inspiring
January 24, 2023
And, not only do you have to repeat the work around every time you launch Premiere, but you also have to repeat it when you close a project to open another (or reopen the same).
Doogtoons2528639
Participant
January 24, 2023
A very real and annoying bug!