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Answered

Very slow, frequently halting program window.

Forum|Forum|9 months ago
July 7, 2025
12 replies
572 views

Everthing in Program window is slow to become available, lags in the same clip, pauses long time between clips. Audio works fine.

I have deleted the cache files with the project closed.

I have reset the preferences on startup.

I reset the workspaces

I installed the latest Studio Driver

Nvidia Studio Driver 576.80 Geforce RTX 4060

Premiere Pro 25.3.0

Primatte Studio in Continuum 20.25.0

Using Lumetri Color

Audio hardware is set to

System hardware, operating system:

Correct answer Charles38967273k665

I broke up the project and then started eliminating effects. The current problem is caused by BCC+Beauty Studio. When I deleted it from the clip, things got back to normal after a few seconds. I am very happy with the results of Beauty Studio, and inside mocha there are no delays. But it is easier to render the sequence than try to scrub through it to see the end result. So I disable Beauty studio to work on the sequence, I work within Beauty studio's pixel chooser's Mocha to mask out the parts I do not want beautified, and then enable Beauty studio.

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Charles38967273k665AuthorCorrect answer

Inspiring

I broke up the project and then started eliminating effects. The current problem is caused by BCC+Beauty Studio. When I deleted it from the clip, things got back to normal after a few seconds. I am very happy with the results of Beauty Studio, and inside mocha there are no delays. But it is easier to render the sequence than try to scrub through it to see the end result. So I disable Beauty studio to work on the sequence, I work within Beauty studio's pixel chooser's Mocha to mask out the parts I do not want beautified, and then enable Beauty studio.

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Charles38967273k665Author

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I did not transcode to another format

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Charles38967273k665Author

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So you think this will solve the very slow halting program window? I clicked on the link, but the page it sends me to has nothing to do with Audio and Video glitches | AVCHD footage. It is just how to transfer projects from one place to another. I transfered the sequence to a different folder, opened the project and have the same halting, slow, slow process

Ann Bens

Community Expert

Audio and Video glitches | AVCHD footage

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Charles38967273k665Author

Inspiring

Canon Legria HF S200 camera

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Charles38967273k665Author

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Canon Legria HF S200

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Rach McIntire

Community Manager

Thanks @Charles38967273k665. Can you give me more details about the mts files? What camera are they from? What are the clip format settings? We are currently tracking an mts issue, but because your audio is fine, I'm not sure it's the same. Any additional information you can give us is helpful.

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Charles38967273k665Author

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.mts files

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Charles38967273k665Author

Inspiring

I disabled primatte studio, same problem, no change

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Rach McIntire

Community Manager

Hi @Charles38967273k665,