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ChalkyMount254917406yam
Participant
August 2, 2022
Question

Video Files not importing

  • August 2, 2022
  • 1 reply
  • 448 views

When I try to import a video file in adobe premiere I am getting a Import error "Requested file could not be imported". This happens for multiple formats including .mp4. I am using windows 10 and premiere is v22.5.0(build 62). How do I resolve this issue?

 

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1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
August 3, 2022

Moving this to the more appropriate Premiere Pro forum for better help.

-Manan

-Manan
J
Job27866524f7ae
Participant
January 18, 2023

Hi, was there a solution to this error? I am using PP 23.1 and experiencing the same issue now. Error reads "The requested file(s) could not be imported". I have unistalled/re-installed premier pro, cleared all media cache. I've also tried downgrading to the previous PP software (23.0) and the same issue appears. My comp specs are:
Apple Macbook Pro

Apple M1 Max

Mem 32GB

 

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