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Participant
February 7, 2020
Question

Video rendering and playback premiere pro greyed out

  • February 7, 2020
  • 4 replies
  • 5625 views

Please I need your help figuring out how to fix this. I know CUDA is the best, but I can't choose anything because it's greyed out. I am far from being a technical "savvy" person and I am trying to edit a video but there are so many glitches it's driving me crazy. 

By the way, I have Windows 10 if that helps.

 

Thank you so much.

 

Mel

This topic has been closed for replies.

4 replies

Participant
March 24, 2021

Bro check  this  it will  help.. it's all in  the  regedit.....

https://youtu.be/yEW3HCU0EAM

 

This will help

 

 

Legend
February 8, 2020

Here's the problem:

 

Runnming both OSX and Windows in the same system is very problematic. Adobe now no longer supports CUDA at all in OSX (nor does Apple itself support CUDA in any version of OSX from Mojave onwards). And any version of Windows that is running in a virtual environment on a Mac must comply with the OSX support requirements. And Adobe has completely disabled OpenCL support in all Windows versions of Premiere Pro if an NVIDIA GPU is installed. Worst of all, if your iMac has an NVIDIA GPU installed, it will almost always have far too little VRAM to even enable CUDA or OpenCL support at all in Premiere Pro. As a result, Premiere Pro will be permanently locked to the software-only MPE rendering mode in your system no matter what.

Jarrad Dooley
Participant
September 23, 2020

It there a work around for this? In laymans terms please...Ha ha

Legend
September 23, 2020

It cannot be fixed at all, unfortunately. macOS does not support CUDA any more. Period. And Windows has never supported Metal at all.

John T Smith
Community Expert
Community Expert
February 7, 2020

And, some more information and ideas

 

https://www.pugetsystems.com/labs/articles/PugetBench-for-Premiere-Pro-1519/
-Benchmark test program available for Premiere Pro CC2019 and CC2020

 

Some things to do, and more information needed for someone to help...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/8789200
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-question-on/td-p/3929027

John T Smith
Community Expert
Community Expert
February 7, 2020

First, you need to know what brand/model video chip/card you have... then you need to be sure you have a compatible device driver

 

CUDA and other hardware acceleration
https://community.adobe.com/t5/premiere-pro/everything-you-need-to-know-about-gpu-in-premiere-pro/td-p/10751263
https://community.adobe.com/t5/Premiere-Pro/GPU-Rendering-Unavailable/td-p/10726745

 

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

Participant
February 8, 2020

I'm using my iMac at first everything was good now when I go edit it play my clip n freeze do anyone know why?