When I use the sliders in Lumetri Color, the preview turns black

Question

I'm using Premiere pro 25.0.0, but this happened in the previous version too.
My video card is a Quadro P2200, I have 64GB of RAM, my cpu is Intel(R) Xeon(R) E-2246G and I work on Windows, all drivers are updated.

Often when I use Lumetri Color on some media (.mxf), the preview turns black, but only with some .mxf files, and then I lose reference to the change I'm making to the color.

The video shows better how things happen.

Anyone else having this problem? Does anyone have a solution?

Thank you very much!

Rach McIntire · Answer

Welcome to the Premiere Pro forums! We’re happy you’ve reached out. We’ll need a bit more info to try and help with your issue.

Please see; How do I write a bug report?

I hope we can help you soon.

Thanks,
Rach

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