Why are none of my presets saving??

6 replies
447 views
Translate

It looks like my animation presets are saving successfully but then when I look for them, they're nowhere to be found. This is just another thing that seems so simple but Adobe don't seem to have a solution, it's really slowing down my work.

R

Robbie34135385e7mhAuthor

Known Participant

I'm not sure exactly what to say, but I'm talking about the animation presets if that helps.

Translate

jamieclarke

Community Manager

Hi @Robbie34135385e7mh - Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

It sounds like you might be using some effects that have been obsolete.

Here is a thread that could help your issue. https://community.adobe.com/t5/premiere-pro-bugs/p-specific-presets-do-not-save-when-i-exit-and-return-from-the-application-premiere-pro/idi-p/14861962

Let us know if that helps.

Translate

R

Robbie34135385e7mhAuthor

Known Participant

I'm using the latest version and I'm talking about the animation presets

Translate

R Neil Haugen

Legend

"latest version" is a completely useless comment. Please always give the number in full form, which includes the build data past the period ... like 25.1.0 ... as this can and will change at any time. Without the exact number, no one can know which build you're using.

And yes, which build can be crucial at times.

Translate

Everyone's mileage always varies ...

bbb_999

Community Manager

You don't mention what version of PPro you're running, or even what kind of presets; without that basic information, it's hard to know whether we have a solution or not.

Translate