Participating Frequently

Question

Workspaces panel reverts on restart

Forum|Forum|7 years ago
April 18, 2018
5 replies
6230 views

Hello,

I have created and saved a number of different workspaces, based on the defaults. So instead of Edit, I've created Edit2. Instead of Color, I've created Color2, and so on.

They all work really great.

Now because they're custom, they don't show up in the Workspaces Panel at the top of the screen, but are instead in the Overflow Menu. So I choose "Edit Workspaces", and delete the default menu choices, and move my own out of the Overflow Menu and into the main Bar Menu. Then I save and continue working.

Great.

However, when I shut down Premiere and reopen it, the Workspaces Panel reverts to the original, default layout.

So what am I doing wrong?

Thanks,

Rick

This topic has been closed for replies.

davidjcain

Participant

I’ve tried deleting XML files as per other users above without any luck.

BUT I think I found a solution. Move all the default workspaces into the Overflow. Move all your custom Workspaces into the Bar section. Save. Restart. Worked for me.

M

mfrymus

Participant

Yes!

Thank you davidjcain
Make sure to move all your workspaces into the overflow and move the workspaces you want into the Bar Section.

You cannot delete the workspaces, but you can move them and they will remain that way.

Been looking how to solve this issue for so long!

Mr.Tall

Participant

Thank you, that works.

andrijKo

Participant

It looks like a partial solution. Go to C:\Users\username\Documents\Adobe\Premiere Pro\12.0\Profile-username\ and rename(delete) folder Layouts. Start Premiere and let it create new one, then close the program. In the Layouts folder open WorkspaceConfig.xml with Notepad and comment out (  ) or delete rows of code that contain $$$ sign. Save the file, then open its properties and mark it as read only. Delete unnecessary UserWorkspace.xml files in the folder (if there are any). You can check their names under the <key>UserName</key> row of code (looks like <ustring>$$$/Premiere/FrontEnd/Assembly=Assembly</ustring>) and even change this name (e.g. Edit=Edit) in the Notepad. Then you can add and edit new workspaces in Premier as usual, but cannot reorder them. I didn't test this method thoroughly, so if smth goes wrong just delete Layouts again.

Kevin J. Monahan Jr.

Community Manager

Rick,

Try enabling Window > Workspaces > Import Workspace from Projects.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

BGPictures

Known Participant

Kevin-Monahan unfortunately, enabling Import Workspaces from Projects does not fix the bug. I tried enabling, customizing, saving, quitting, and relaunching, and workspaces are a mess:

should look like:

Best,

Benjamin

BGPictures

Known Participant

Please vote for adobe to fix this bug: Workspaces Panel changes are not saved – Adobe video & audio apps

E

Editor Jim

Inspiring

I don't think this is an isolated incident. I'm having the same problem. All started with the release of 12.1.1.

I've even edited the Adobe Premiere Pro Prefs file in text edit and moved my workspaces into "shown:" workspaces ink the prefs doc. No luck.

R Neil Haugen

Legend

As I suggested above, please post this. I've talked with some of the people at NAB, and as I had this and posted this with them ... they've seen this problem already.

Neil

Adobe Bug /Feature Request form: https://adobe-video.uservoice.com/forums/911233-premiere-pro

Everyone's mileage always varies ...

R

RickGatesAuthor

Participating Frequently

Done.

R Neil Haugen

Legend

Go into the User/<username>/Documents/Adobe/Premiere Pro 12 folder, and look for a folder or sub-folder titled "Layouts". Might be in a Profile-Creative Cloud subfolder as it is on mine currently.

Delete that folder.

Reboot, and relaunch PrPro, see if that clears this up. Although you'll probably need to recreate your custom layouts ... sigh.

Neil

Everyone's mileage always varies ...

R

RickGatesAuthor

Participating Frequently

Alas, no change in behavior.

Here's what happens after I delete the Layouts folder.

When I start up Premiere again, it creates 2 folders:

ArchivedLayouts - Empty folder

Layouts - Contains only "WorkspaceConfig.xml"

Examination of WorkspaceConfig.xml reveals all the default workspaces that populate the Workspace Panel.

Once I select a project to work on, a new file called "UserWorkspace1.xml" shows up in the Layouts folder. This xml file is much larger and doesn't look designed to be edited by users.

So then I modify the default Editing workspace, and choose "Window/Workspaces/Save as New Workspace", and give it the name "Editing 2".

Then I choose Window/Workspaces/Edit Workspaces.." and I change the Workspaces panel, replacing Editing with Editing 2.

When I do this, there is a change in the Layouts folder. "UserWorkspace1.xml" changes to "UserWorkspace2.xml". This new file also gets placed in the ArchivedLayouts folder.

Anyway, I save the project (for good luck), and shut down Premiere. When I restart Premiere and open up my project again, here's what I get in my Workspaces panel:

...and Editing 2 is now in the overflow menu.

I tried modifying the file "WorkspaceConfig.xml" to replace "Editing" with "Editing 2", but no luck.

So what's next?

R Neil Haugen

Legend

The Nuclear option.

Adobe CC Cleaner Tool ... Adobe CC Cleaner Tool: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Download that ... and disregard the instruction to use the CC desktop app to uninstall PrPro, you want to uninstall with the Cleaner Tool. It's an old DOS type mini-window you run from keyboard-only responses. And it looks scary, like it's going to wipe ALL CC apps ... but don't fret, keep going until you've specifically got PrPro 12 as the option. It will give you one last window ... do you really want to remove PrPro 12.x? ... yes, you do.

Then manually make sure the Layouts folder mentioned above is gone, AND ... check all the preferences and cache file locations ... here's a listing ...

User Preferences Location/Setting/Use: https://helpx.adobe.com/premiere-pro/using/preferences.html

Make sure those are all gone.

Reboot.

From the CC desktop app, download/install the latest PrPro version.

Neil

Everyone's mileage always varies ...

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