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T
Thor5E95
Participant
March 30, 2021
Question

Transcribe Button Greyed Out

  • March 30, 2021
  • 2 replies
  • 2607 views

I'm unable to transcibe a sequence because the Transcribe button is greyed out. 

This topic has been closed for replies.

2 replies

T
Community Manager
Trent HappelCommunity Manager
Community Manager
April 1, 2021

Are you connected to network? This is required as transcription is currently a cloud service. If you move your mouse over the ! to the left of the Cancel button, you should see a tooltip explaing the error (eg: Unable to connect to cloud service)

Jeffrey_Goldberg
Jeffrey_Goldberg
Participating Frequently
May 2, 2021

Would be great if there was a way to troubleshoot the network error. I'm trying to debug where the request destination is for transcription to make sure my company's firewall isn't blocking it through VPN or locally deployed software.

 

https://community.adobe.com/t5/premiere-pro/create-transcript-transribe-button-greyed-out/m-p/12009519#M344557

 

    CosmicPablo
    CosmicPablo
    Participant
    March 31, 2021

    Have you been accepted into the beta tester feature? There would have been an email sent to your Adobe email informing your that you have access to that specific feature.

     

    Best regards.

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