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rickyb99918901
Participant
April 28, 2021
Question

Unable to transcribe - I am a member of the beta transcribe team

  • April 28, 2021
  • 1 reply
  • 301 views

Steps to reproduce:
    1. ...
 
Result: ... transcribe button is grayed out. Warning states I am unable to connect to cloud service.
Expected: ... active transcribe button

 

I changed my Adobe account email address for account log-in this morning. Could that be affecting my cloud connection issue within premiere beta?
 
System info
    Application: Premiere Pro (Beta) v15.3.0.7
    OS: Windows v10.0.18363, RAM: 127.71 GB, CPUs (logical): 24

This topic has been closed for replies.

1 reply

Jeffrey_Goldberg
Participating Frequently
May 2, 2021

I'm having the same problem so it's nice to know I'm not alone. I recently switched to a different account as well from my own that was part of beta to a corporate account. However, I believe the transcription capability is now generally available. I'm experiencing the same connectivity message as you in 15.1.48 for mac.

 

https://community.adobe.com/t5/premiere-pro/create-transcript-transribe-button-greyed-out/m-p/12009519#M344557

 

Linking these threads together for momemtum.