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Participant
January 13, 2022
Question

DECAL IN STAGER, TERRIBLE!

  • January 13, 2022
  • 17 replies
  • 22129 views

Goodmorning everyone!
If it can be useful, I confirm that the stager render, with the imported textures applied, is useless! I enclose example, same texture used in size and stager with the same model, first imported in ai format then in jpg format. In the screens you also see the render settings. Remembering that it is ridiculous that those who invest in an M1 MAX with 64gb do not have the possibility to use GPUs. I'll switch to blender!

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17 replies

Alexandre Becquet
Community Expert
Community Expert
February 21, 2022

Hello, there is an update for St in 1.1.2 and on my side on MacPro intel, all seems to be ok, what about your work?

Participating Frequently
February 21, 2022

I posted this on the other discussion thread re the similar issue:

Re: DECAL IN STAGER, TERRIBLE!


"Try not adding your image file as the base color of an edited material like the default material VS a simple fill or decal material."

Participating Frequently
February 19, 2022

This has been happening to me as well. I thought it was the render settings at first, but the viewport shows the same sort of median-blur like degradation on details, especially noticable on type.

AlanGilbertson
Community Expert
Community Expert
February 11, 2022

Just to let everyone know, I have learned that the Stager team is aware of this problem and they are working on a fix. In other words, "Hang in there, help is on the way." The team has been pushing through a period of very high workload (a sprint, maybe?), so it seems there's a lot more in the works. No information about what that is, however.

 

johanng29988715
Participant
February 9, 2022

Hello. I'm having an ongoing issue with how Adobe Substance Stager is rendering out objects with hi-resolution UV maps. The image below captures what is occuring between Adobe Dimensions and Adobe Substance Stager. The exact same file that was created and used in Dimensions is opened in Stager and when both are rendered Stager is rendering far poorly compared to Dimensions. Again this is the same UV artwork and same resolution. Even tried to recreate it from scratch in Stager and still the UV artwork is appearing as if it was low res. Please advise. Thank you. 

AlanGilbertson
Community Expert
Community Expert
February 9, 2022

This is an issue that several people have reported, including me. You can find the thread here. So far, there is no response from the Stager team. You can help this along by reporting the issue in an email to substance3d-bugs@adobe.com and attaching your Stager logs.

Participant
January 30, 2022

I am encountering the same issue with my PNG and AI files. Is there a compression setting we're mising somewhere that is causing this? This is core functionality that needs to be fixed quickly- we have designers counting on this.

 

Even at Ultra settings and even after a full render these decals are badly pixelated. (NVIDIA A5000 Win 10) 

 

 

 

 

AlanGilbertson
Community Expert
Community Expert
January 30, 2022

Be sure to collect your log files and submit with a description and a screen grab or two to substance3D-bugs@adobe.com. The more reports the engineers get from different systems the more likely they are to be able to find and fix the problem.

charliedixon
Inspiring
January 21, 2022

I had to deal with the exact same issue, extremely annoying. 

 

I'll probably cancel my subscription soon if a big update doesnt come out.

 

I also purchased the highest spec M1 Max machine 😞

AlanGilbertson
Community Expert
Community Expert
January 20, 2022

This is a major issue with 1.1.1 on Windows, too, so it's not confined to M1 and not to CPUs in general. (I say 1.1.1 because that's when I collided with it, but it's there in 1.1.0 too, based on a quick test.)

 

The problem is visible in all its ugly glory on two different machines here, running different Nvidia cards with different driver versions. Vector file or high-res raster don't behave differently. Each is a slightly different flavor of ugly, but neither is usable for any commercial or artistic purpose. I have submitted logs, examples, and "how to reproduce" info to the team, and I hope you have too. Any way you slice it, this is still a version 1.x project and needs all the help it can get.

 

FWIW, it looks like Stager is pulling in the thumbnail of the decal image or vector instead of the full resolution, because it gets to the point where text is so broken that it's unreadable. The situation is not significantly better applying graphics via UV maps (I tried), so it's not limited to decals.

DavidLloydImageworks
Inspiring
January 21, 2022

I am with you.

 

I cannot, for the life of me, get decent decal resolution out of stager. I have tried all the tricks that we figured out in Dimensions and it all looks like crap. One of the main uses for me with Stager was to mock up wine labels on bottles for clients and after paying a year on stager, I always have to go back to Dimensions because the decals look so low resolution, even though they are definitely high res files.

 

I desperately want the stager team to pull this out, but I am an independent creator, like many of us and I can't afford to spend this kind of money for only frustration and lost hours that I can't bill for. 

AlanGilbertson
Community Expert
Community Expert
January 21, 2022

Perhaps @JMathews will jump in with an update. This isn't a minor issue that can be deferred until a new dot release is ready. It goes to the heart of why Stager exists at all.