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Inspiring
February 6, 2022
Answered

Adobe Robohelp 2019

  • February 6, 2022
  • 1 reply
  • 141 views

Hi

I'm trying to intall Robohelp 2019 on a system with Windows 7 Professional 64 bit operating system core i5 processor. I have installed Internet Explrorer11 64 bit. I still get the below error message.

 

"Your browser or operating system is no longer supported. You may need to install the latest updates to your operating system.   Learn more"

 

Need help.

    This topic has been closed for replies.
    Correct answer Peter Grainge

    This came up in this thread. https://community.adobe.com/t5/robohelp-discussions/i-get-error-message-when-attempting-to-install-adobe-robohelp-2020-regarding-unsupported-browser/td-p/12697302.

     

    The link there to Adobe Captivate: Your browser or operating system is no longer supported is the same one as if you click Learn More and then follow the third bullet point at the bottom. 

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    February 6, 2022

    This came up in this thread. https://community.adobe.com/t5/robohelp-discussions/i-get-error-message-when-attempting-to-install-adobe-robohelp-2020-regarding-unsupported-browser/td-p/12697302.

     

    The link there to Adobe Captivate: Your browser or operating system is no longer supported is the same one as if you click Learn More and then follow the third bullet point at the bottom. 

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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    Inspiring
    February 7, 2022

    Hi Peter

    Thank you for the help.

    After performing Windows Update and replacing the setup file I was able to intsall Robohelp.