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Inspiring
February 10, 2020
Question

Filter in the frameless TOC works different to "responsive HTML5!?

  • February 10, 2020
  • 18 replies
  • 595 views

Hello,

I'm using the latest RH 2019 version and testing the frameless skin. I'm using the conditional tags pretty much. Unfortunatly I have to tag the complete TOC, too, right? Why isn't that inherited from the topics? But thats just a side question...

When I generate my project as a responsive HTML5, the TOC is getting filtered correctly. When I'm creating a frameless output out of the same project with the equivalent presets, the TOC filtering is different. I have to groups for filters: Plattform ("online" and "on premises") and Role ("Admin", "Configurator", "View",...). In the responsive output the filter groups are AND connected. Is it possible that in the frameless TOC they are OR connected? Is that configurable?

 

I hope you understand what I mean and maybe someone knows a solution for it?

Thank you and regards

Felix

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18 replies

Peter Grainge
Community Expert
Community Expert
June 29, 2020

Ah. I sent you the document I had sent to Adobe so you know what that covered. I am not aware of it being fixed in 2019.

 

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Helix_ddAuthor
Inspiring
June 29, 2020

I updated today, so my test was on v14.
Just send you a mail with the test project and documentation.

Peter Grainge
Community Expert
Community Expert
June 29, 2020

I can't recall where we got to behind the scenes and seem to have lost all the behind the scenes emails as well as not having kept your project as that was some months back.

 

Please send me the last email or two that I sent so that I can get back up to speed.

 

Update 14 is now out. I don't think it will help but do try it. 

 

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Helix_ddAuthor
Inspiring
June 29, 2020

I made a quick retest after installing update 12 - seems nothing changed here 😞 so unfortunatly the frameless skin is still not working for me. Hopefully in the next update!?

Peter Grainge
Community Expert
Community Expert
February 11, 2020

OK. I will take this up with Adobe and get back to you.


www.grainge.org

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Helix_ddAuthor
Inspiring
February 11, 2020

When I added the tags to the TOC, the filter works correct in the responsive HTML5, but not in the Frameless.

Peter Grainge
Community Expert
Community Expert
February 11, 2020

No need to take this offline. You just hit the nail on the head.

 

I just set all you topics to have one tag only and the toc filters correctly.

 

Does the TOC filter OK if you apply the tags there as well? Let me know and I will take this up with Adobe. I will let you know the response.


www.grainge.org

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Helix_ddAuthor
Inspiring
February 11, 2020

I just realized, that all topic with 2 condition tags (config_print, config_online, admin_print and admin_online) are never filtered in the TOC. The content is filtered "correct" (just on the topic level not on the content level, see topic "First Topic", it's obvios OR filter and gets crazy, when tags are set on topic level). The frameless just doesn't show a message.

 

Ok, thank you for reviewing, looking for your mail.

Peter Grainge
Community Expert
Community Expert
February 11, 2020

I have tried removing the groups to bring your project into line with what I was seeing with the merged projects but still config-online stays persistently in the TOC.

 

I am going to do some more testing later but I think I will end up referring this to Adobe. Let's take this offline for a while and post back what is found later. I will keep you updated by email.


www.grainge.org

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Peter Grainge
Community Expert
Community Expert
February 11, 2020

I have only tested config-online but I found that if I click config-online in the TOC I get a warning that it is excluded by the filters applied. Thus it is getting filtered out of what's available but not out of the TOC. I had thought it was both in the TOC and working.

 

I have been working on a merged help setup and there the TOC is filtering as it should. I will now set up a single project test and see what I find there.


www.grainge.org

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