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A
Anonymous
April 11, 2008
Question

Generate Web Help Pro Robo Version 6

  • April 11, 2008
  • 15 replies
  • 2436 views
I have one project and I imported files from another project. Both are RoboHelp 6 version. I can generate files okay in other project but when I import files they will not generate in my project. Help please
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    RoboColum_n_
    RoboColum_n_
    Legend
    April 15, 2008
    Are you importing topics (i.e. HTM files) or are you merging your co-workers webhelp pro project. Also can you please come back to my earlier question about the content of the imported "files".
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 15, 2008
    You do have Robo Server installed?

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    A
    Anonymous
    April 15, 2008
    Yes, I have a server. I have been able to generate and publish just fine before I imported files. I am still able to generate files on an old version of my project so I know it works. But I still cannot generate on version that has imported files.
    RoboColum_n_
    RoboColum_n_
    Legend
    April 14, 2008
    What is in the files you are trying to import? Any large images, documents?
    MergeThis
    MergeThis
    Inspiring
    April 14, 2008
    Are you importing true source files (good) or generated output files (bad)?


    Good luck,
    Leon
    A
    Anonymous
    April 14, 2008
    The other user that I am importing files from works with me in getting more information into my project faster. She has the same RoboHelp 6 built by the same IT person here. When I try to generate her files in her project, I can generate. I also can generate my files okay....its just when I inport her topics, it does not generate. I have even tested just generated ONE topic and it won't generate.
    A
    Anonymous
    April 14, 2008
    I am trying to generate on WebHelp Pro. I updated TOC, still did not generate. I have conditional build tags but I don't think that is the issue. I can generate topics in my own project. I can generate topics in another persons project but when I go to import topics into my project and try to generate even one by one...mine or the other persons don't generate...When I try it copies okay but when it updates files it stops at 9 bars and gets hung up.
    RoboColum_n_
    RoboColum_n_
    Legend
    April 14, 2008
    Are you using Webhelp as your output? It sounds like you are. Also are you saying that if you generate the imported topics in a stand alone format that everything was OK? When you import the files, do they show up in the list of topics? Have they been added to the TOC? Are you using a build tag that in either the single source layout or the imported topics that is not picking them up. Bascially there are all manner of things that could be causing your problem but these should give you some things to start looking at.
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