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September 8, 2020
Question

Import .docx menu document and generate a help menu based on the .docx

  • September 8, 2020
  • 70 replies
  • 755 views
 

Hi, Peter,

 

I'm trying to import .docx menu document and generate a help menu based on the .docx.

 

The import process: 

I chose the following:

Convert references to hperlinks

Convert table of contents

Convert index

 

Then used webhelp to CHM to generate CHM file.

Although it has the table of contents and hypger link, the index and search function don't work.

 

Would you please help me out ?

 

Thanks,

 

Lily

    This topic has been closed for replies.

    70 replies

    Lily5FFCAuthor
    Participating Frequently
    September 10, 2020

    can HTML5 responsive help be included in software application and used as F1 help?

    When click F1, the help pops up and be able to be searchable for keywords?

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 10, 2020

    It is, but CHMs are really old technology - most help is now being created as HTML5 responsive help.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 10, 2020

    Are you seeing any results after selecting "Yes"?

    You don't enable JavaScript in RH, it's in your default browser.

    Lily5FFCAuthor
    Participating Frequently
    September 10, 2020

    I would assume what I'm doing is very popular and typical usage of RoboHelp to generate help menu for a software application.

    There should be demo, typical procedure to set the parameters up, run it smoothly.

    How could it be so frastrated and not straight forward?

    Help!

    Lily

    Lily5FFCAuthor
    Participating Frequently
    September 10, 2020

    If I click yes when search error appears, nothing seems affects.  Just click search again.

     

    How to enable  JavaScript  in Robohelp?

     

    Also, I don't see the search result as in the example. In my search result, it has only one on the left pane, many on the right.  I was expecting as the example search result.

     
     

     

     

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 10, 2020

    You need to have JavaScript enabled for the CHM to operate - what happens when you say "Yes" to the script error?

    Lily5FFCAuthor
    Participating Frequently
    September 10, 2020

    Why first time run search, there is the above error message?

     

    Thanks for reply in advance,

     

    Lily

    Community Expert
    September 10, 2020

    If the word is only found in one topic, but the word appears many times in that topic, then yes, that is correct behaviour. 

     

    For example:

     

    Lily5FFCAuthor
    Participating Frequently
    September 9, 2020

    Is the search function normal when put a keyword, only 1 title found with the document name on the left pane, on the right pane, there are many highlighted keyword found?

     

    Thanks,

    Lily

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 9, 2020

    Ok, mine just finished - I'm now at 2019.0.14 - did your IT try using the link to the patches that I posted?