Inspiring

Answered

Output Generation Warning: Skipped Copying External File

Forum|Forum|3 years ago
November 30, 2022
19 replies
994 views

Hi. I'm using RH 2020.8.34 on Win10.

I've just published our output for the first time since upgrading and I'm now getting two output generation warnings:

Skipped copying external file "C:/1RoboHelp/OutputPaths/publish/browsesequence/InformaCast_Fusion.brs"
Error occurred while parsing inline style :1:1: Unknown word: "Bullet"

For the first issue, the file path RH is citing does not exist. I did a search for "InformaCast_Fusion.brs" in both Contents and Find and Replace (with Source View on) and I got no results. I do have a browse sequence named InformaCast_Fusion.brs, but I've not done anything substantial with it lately. It is included in the project I'm generating and it seems to have published just fine. I read the responses to this earlier discussion, but the fixes don't seem to apply to me. I'm not using hyperlinks or images in my variables and this is not a child project. I'm just not sure why I'm getting this warning.

For the second issue, I do have a character tag of Bullet. It appears in many topics. I'm not sure why I'm getting the warning for this particular topic. The code looks right to me:

<ul class="Bullet">
    <li data-condition="Others:Advanced">
      <p>When a Paging Gateway first registers with <span data-keyref="AppName">InformaCast</span>... </p>
    </li>
    <li data-condition="Others:Advanced">
      <p>When preparing to run the <strong>certificates</strong> command, you must:</p>
      <ul>
        <li data-condition="Others:Advanced">
          <p>Ensure all are registered with <span data-keyref="AppName">InformaCast</span> before running the command</p>
        </li>
        <li data-condition="Others:Advanced">
          <p>Run the <strong>certificates</strong> command. </p>
        </li>
        <li data-condition="Others:ADV_InformaCast_Not_Fusion">
          <p>For standalone <span data-keyref="AppName">InformaCast</span>, i.e. a non-resiliency environment, after running the <strong>regenerate-ssl-certificates</strong> command, begin using the new certificate.</p>
        </li>
        <li data-condition="Others:Fusion">
          <p>For standalone <span data-keyref="AppName">InformaCast</span>, i.e. a non-failover/distributed activation environment, after running the <strong>certificates</strong> command, perform a factory reset.</p>
        </li>
        <li data-condition="Others:Advanced">
          <p>Ensure that all have a chance to re-register with each <span data-keyref="AppName">InformaCast</span> <span data-condition="Others:Fusion">on-premises </span>server in the cluster before running the <strong>regenerate-ssl-certificates command</strong> on the next <span data-keyref="AppName">InformaCast</span> server. </p>
        </li>
      </ul>

This topic has been closed for replies.

Correct answer Peter Grainge

In your browse sequence near the end there is an empty line. Delete that and the error goes away.

No warning about unknown word Bullet. Are you still seeing that?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Show previous replies

A

Amebr

Community Expert

The bullet issue might be some formatting problem in your css file. Can you search for Bullet in the css text and post the code you find?

S

Singlewire Tech WriterAuthor

Inspiring

No combination of that file path exists in my project. I'll try Adobe Support.

Peter Grainge

Community Expert

Search on the file name and parts of the path. It's there somewhere.

The parsing checker is software and I think it is reporting an error that it needs reprogramming to know it isn't an error. Alternatively it is technically incorrect but it's not breaking RoboHelp. Maybe Support can help. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

S

Singlewire Tech WriterAuthor

Inspiring

Yes, I agree it's odd, and I would never intentionally link to my browse sequence. I'm just not sure how to find it. That file path doesn't exist on my computer. There is no C:/1RoboHelp/OutputPaths/publish/browsesequence/ anywhere.

I also searched for that path in the source code for my project. No results. I tried searching for InformaCast_Fusion.brs in the code and it also doesn't exist. I did look at the Broken Links report and there are no broken links.

This is what the warning looks like:

For the parsing issue, yes, everything is displaying just fine in that topic. I don't understand what you mean by "because it hasn't been programmed in."

Peter Grainge

Community Expert

On the list issue I believe it is possible the checker can throw a "parsing" error when there isn't one because it hasn't been programmed in.

Does everything look OK?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Community Expert

Have you looked at Broken Links?

Can you grab a screenshot of the warning?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Community Expert

Basically it is external file is the same as this. Skipped copying external file - Adobe Support Community - 13371784

Somewhere in your project you have created a link to something that is not in your project. It is on your local drive so when a user clicks it, the browser cannot access your local drive so it will be a file not found matter. What is odd here is you seem to have linked to a browse sequence in the published output.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

S

Singlewire Tech WriterAuthor

Inspiring

Peter, can you link to that discussion? As I outlined above, I thought I tried everything in the two discussions I found on the skipped copying external file. I also looked at the content you have on your site. I can't seem to find this supposed reference.

Peter Grainge

Community Expert

The first point has been covered in a thread in the last week or so.

I'll look at the other one later.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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