RH2019 Is Slow When Creating New Topics

The thread started with the project being slow when you create topics. Now you are saying "And the thing is, as far as my work is concerned, the performance hit only happens when I work on the index".

Please clarify.

Can you share the project with me? If you can, see the Contact page on my site.

So far, nothing is working to improve the performance.

I'm not connected to the office network unless I log in - my team uses other tools to do our work so we don't log in.

Updating the AV scan didn't help.

And the thing is, as far as my work is concerned, the performance hit only happens when I work on the index.

I give up...

Not in Documents but that's still in your user profile so it would be the same issue that Amber was getting at.

Hi, Amebr:

My projects are not in the Documents folder. They're saved in C:\Users\UserID\source\repos\RoxCDoxCDev\RoxCNewHelp.

I keep them outside the documents folder because I push them up to my git repository.

Thanks!

Cindy

Where are your projects located? If on a network drive, copy one to your C drive and try again.

If they're in your Documents folder, it's possible that is a network location too (that's what my work does - it looks local but isn't). Copy a project to c:\MyProjects, or something and see if that helps.

Deleting the connection to git didn't help the speed at all.

I tried the following to improve speed:

• Create topic without putting index entries in the initial dialog box. Opened properties later and added entries. No improvement (might have been even slower).
• In RH2019 classic, I generated an index report and opened it in Word. Previously, I had been opening the Properties dialog box in RH2019 classic. When I created a new topic, adding index entries is again slow.

Later, I'll try adding index entries when I have only RH2019 open (and the classic closed), but I'm not holding out hope.

Does this mean nothing can be done at this time?

Cindy

Amber - That jogged my memory but I think the issue was with exceptionally large indexes.

Hmm I thought someone had complained about slow index behaviour, although I also seem to remember it was related to very large indexes, which shouldn't be a problem for a 300 topic project. You could check here: https://tracker.adobe.com/ or look through the release notes https://helpx.adobe.com/robohelp/kb/fixed-issues.html

I'll give that a try.

I have to admit, though, the answer made me groan a little bit. A few weeks ago, I did much work to integrate RH with our git repos, and we were never able to get it work. To think that there's some leftover connection slowing things down would make me very unhappy.