Unable to publish via SFTP

Hi all,

I'm using RoboHelp 2022.3.93 and having trouble publishing via SFTP. 

We've recently changed our hosting service to Azure, so I have to publish via SFTP now.

When we were on the old servers I used to use File System, publish locally and then copy over to our servers because that was quicker.

I was hoping to take advantage of the SFTP functions of Azure and publish directly to the server from RoboHelp. I get the following error, though:

Error: connect: Timed out while waiting for handshake after 1 attempt

I've set the publish profile up using exactly the same credentials I use with FileZilla. It works fine in FileZilla but just doesn't seem to be able to get past the first file with RoboHelp. Is anyone able to point me in the right direction? 

I'm using port 22 in RH, as I believe this is the default SFTP port in FileZilla. I've also tried 443 which is the port used to call Azure but that doesn't work either. 

Thanks in advance! 🙂