Skip to main content
Known Participant
October 13, 2021
Answered

Unwanted empty table cell after html5 output

  • October 13, 2021
  • 14 replies
  • 609 views

Hi,

I am using the new interface (not classic) for Robohelp 2019. After generating an html5 output, there is an extra empty cell at the end of the table. I couldn't find any clues in the code. Does anyone know why this is happening? Please see this URL: https://tesira-webhelp.biamp.com/#t=ForteX_Supported_Platforms.htm.

 

Below is a screenshot of how it looks in Robohelp:

 

Thank you,

 

Julianna

This topic has been closed for replies.
Correct answer Peter Grainge

The topic you have sent is from the output. Maybe that is just a slip up creating this test project but if not you need to fix that in your main project.

 

Amber has identified that on your site there are seven columns defined. Delete the last two so that just these are shown.

 

<table border="1" cellpadding="1" cellspacing="1" style="border-collapse:collapse; width:100%" width="100%">
<colgroup>
<col style="width:14.29%" />
<col style="width: 187px;" />
<col style="width: 191px;" />
<col style="width: 231px;" />
<col style="width: 175px;" />
</colgroup>

 

You may want to set the widths to the same unit as well.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

14 replies

Known Participant
October 14, 2021

Thank you Peter! I can't believe I didn't see the extra columns in the code. I took your advice and made the column widths consistent. I really appreciate your help.

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
October 14, 2021

The topic you have sent is from the output. Maybe that is just a slip up creating this test project but if not you need to fix that in your main project.

 

Amber has identified that on your site there are seven columns defined. Delete the last two so that just these are shown.

 

<table border="1" cellpadding="1" cellspacing="1" style="border-collapse:collapse; width:100%" width="100%">
<colgroup>
<col style="width:14.29%" />
<col style="width: 187px;" />
<col style="width: 191px;" />
<col style="width: 231px;" />
<col style="width: 175px;" />
</colgroup>

 

You may want to set the widths to the same unit as well.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Community Expert
October 13, 2021

You might need to go into the code to fix it - I'm not sure if there are fields for it in the UI.

Community Expert
October 13, 2021

It could be the colgroup setting. There are 7 columns listed in there but only 5 columns of data in your table.

 

 

Known Participant
October 14, 2021

Thank you Amebr. I was looking straight at that code and did not notice that there were seven columns. It's fixed now.

 

Thanks!

 

Julianna

Community Expert
October 14, 2021

It's not a place we normally need to look, and usually I think RH takes care of keeping it in sync for us. Possibly the table was edited outside RH at some point and things got a little confused.

Known Participant
October 13, 2021

Great!

Peter Grainge
Community Expert
Community Expert
October 13, 2021

I've got the second one. 

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Peter Grainge
Community Expert
Community Expert
October 13, 2021

It may be getting blocked at your end, that happened recently and I may revert to always using WeTransfer or suchlike. 

 

Give that a try. I'll look in the morning as it's late here. 

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Known Participant
October 13, 2021

I just emailed it again.

Known Participant
October 13, 2021

I emailed it to robohelp@grainge.org. It said I could email if it is 2019 new UI. It only has one topic in it so it isn't too big of a file.

Peter Grainge
Community Expert
Community Expert
October 13, 2021

How have you sent it? If you used wetransfer that does sometime take a while but otherwise nothing seen.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.