Upgraded from 2017 to RoboHelp 2019 Generate Web Help missing

Is it possible to have RoboHelp 2019 installed and not receive the sample projects? Maybe my company only installed the software and not the other items.

The Documents folder contains My RoboHelp Projects. They will include the sample projects.

All new projects will set My RoboHelp Projects as the default in the preset, you simply navigate to where you want the project saved.

I believe I have figured some things out based on everyone's answers.

When RoboHelp 2019 was on my system, it was put under My Documents. So the Output folder was there. I moved it from that location to C:/My RoboHelp Files.

Now, when I create a new project, the save location defaults to My Documents. How do I change the default location?

Peter, how would I have received the sample projects? I am not able to locate them any where on my system.

The thread shows it was created by you.

Also I did explain above. As Jeff has also explained, too many people messed up their project so now you generate to wherever you want other than inside the project.

The \!SSL!\ folder inside your project is no more - they had found too many people goofed and generated their output over their RH project files (leading to painful reverse engineering of the source files). So now they are located (by default) outside your project. However, you can choose where that folder will be by editing the Output Preset. If you follow Peter's schema on how to structure you projects and output, you can keep it all neat & tidy like before.
You should have sample projects located in your My Documents/My RH Files/ folder (don't quote me, I haven't got it open to check the exact wording) - if not, then something didn't install correctly.

Peter,

First, I did not create a new thread asking the same question. Since that thread is now locked, I will explain here. 

Jeff answered my question as to where Web Help went. 

My question now is this: Where did the SSL folder go? 

In my daily work, I create a  user guide and then deliver RoboHelp files to development. In RoboHelp 2017 these were found under the !SSL! folder:

I copied the proper output folder:

I saved the files to a SharePoint site:

In RoboHelp 2019, I do not see the SSL folder. 

In reference to a sample project, I do not have those on my system. The full version of RoboHelp 2019 was recently installed and I have no sample projects. I am using the Adobe RoboHelp 2019 The Essentials training guide (I picked up up at the 2019 STC Summit) to help become familiar with this version.  I do not have the files explained in the book, so I'm trying to create my own with help from the book. 

The RoboHelp Reimagined sample project contains information about most of what you need to know about the new version.

Your key issue from you document (I opened it as I know you) seems to be this.

With RoboHelp 2019, I do not know how I am going to provide the files to the programmers. I have looked thorough every folder for a test guide I created and I see nothing with the output files.

I possibly do not understand what I’m looking at, but nothing looks like something I can use.

If I am understanding correctly, you seem to have lost your output files, is that what you are saying?

In the New UI you had to go to Outputs to generate. If you double click the preset you used to generate, look at the Output path. RoboHelp no longer lets you generate to a folder within your project. Too many people did that and overwrote their source files. Some were foolish enough never to have taken a backup. Kleenex thrived on them.

Now you simply designate where you want that to be. What I do is have a folder structure as below.

Project X (top level)

• Project (sub folder)
• Outputs (sub folder with sub folders for each output)

Is this help context senstive? If it is, then the calls may need to change. That depends on how the help is called. That is explained in RoboHelp Reimagined, not About RoboHelp as I incorrectly stated.

To explain a bit more about attachments, they have to be downloaded, saved and then opened, hence being easier to put the information in the thread. 

When you have looked at the sample or at https://www.grainge.org/pages/authoring/rh_tour/rh2019/outputs/rh2019_outputs_general.htm come back here with any specific issues.