Questions

Hi, I'm testing the adobe aero on iphone14 and getting Unable to determine the device location error, but google map is showing the location plz help me to solve this error?

When will Adobe Aero be available in Philippines and in Samsung S21 Ultra? I really wanted to try it to use in our company.

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is there a way to share projects from AERO beta?i need to colaboratively edit some projects i have been working on.thanks.

Good Evening to All! Is there a way to program an image in Aero, like a picture of the Sun, that students can manipulate (touch it and spin it) when viewing it in real time through their device?  How would I program that within the Aero program? Thank you,Chris Hansford

My client needs an AR experience on a 500mts surface and I want to do it with Adobe Aero and Geospatial. My question is the following, is there a distance limit (meters) for a project with Geospatial? since I need to show, among other things, a guide path of 500 meters in AR. I did not find anything about it, but taking into account how it works in the official demos and in the tutorials of those who have access to the Beta, I was able to track the same places in Google Maps and deduce that the default width (regardless of the location chosen) is 280mts approximately (If you choose an exact coordinate you will have 140 meters to your right, and 140 meters to your left.) Could someone give me the certainty if this is so or not? is there a limit? if so, can I change it (or some other solution) to suit my client and his 500mts? Thank you very much to anyone who reads me. Have a nice day.

Just downloaded the Aero Desktop BETA.. Trying to open my files but keep getting a popupI'm using version 0.18.4"Update Required...Download the latest version to access this content" and another Failed to open project(refer to image)Does anyone know why???

I'm getting Unable to create link error when requesting a link to a project. My account is educational, Does that make a difference? And what would be the solution? I'd really like to try out this new feature! Thanks!Myoung 

Hi, is it possible to let the user once he es viewing my art work to move the camera as wish? i mean move it with his fingers to rotate or scale the artwork instead of moving the phone.

Need a training and demo on the Adobe Aero. Kindly share few recorded training sessions.

Codelab provided specific steps to configure Webview as AR object in the Geospatial pre-release - i.e - Search for a location where you want to create your AR experience and tap on it to load the 3D map.- Tap on the +icon at the bottom right of the screen and select Webview from the menu.- Enter the URL of the web page you want to display in AR and tap on Done.- Drag and resize the webview to position it where you want it on the 3D map.Gained access to the pre-release yesterday and can't see the +icon at the bottom right of the screen. Has this feature been removed and if so are there plans to re-instate? 

I am creating an AR poster. I have the 2d version designed. i have set up the relevant gifs etc and recreated in Aero. When i view though the viwer the poster size on the phone is smaller than the pysicla object so the experience is rubbish. How do I ensure the AR and 2D match? 

When I scan a horizontal surface and place my 3d-objekt, big building, and the backs the phone (ios) away about 50 meters the 3d-object starts to cut away. Why, is there a max distans to the 3d or? Sombody know anything about this?Cheers!/Ladde

just got a note  from adobe to download the new desktop app, but my account says no programes available in the prerealise section  , this was working 2 weeks ago, not sure what is going on.  

Hi!I'm going to try to make an AR for teaching how LED screens at a handball match should stand. How can one use this app, or any other, to create it?The idea is that I can take pictures of how it should look, and then it will appear on their mobile phone

Hey so I'm using the new aero beta and I had successfully geo locked a VR sculpture I made. I put the .glb in aero, picked my location and copied link. It worked I recorded video. A few hours later I attempted again and it loads the experience but doesn't show my object. Like everything works but not sculpture. I restarted Aero and started new project. I then got the link/qr code for that and went to try in the same location and same issue as before, experience page loads, I scan ground and then flashes to just video with no object, I can see a weird black square floating as a ground marker when I look down at my feet, but spinning camera all around I don't see any object, and when I click the original link I made it doesn't work either. I've tried and redone 7 versions all are having the same issue when I do it on my phone at the location...

I created a project but it wont open on ipad pro gen2?am in ireland.Does not suggest my device is not compatable or it not available in my area, dificult to find out why it is not working for me.  

Anybody can help me ??? when i Put any 3d Object or Gif or Png Sequence in Geospatial Creator on Map, But when i share that link it was shows on in the sky (Not at Ground Level) 

Hi everyone, I'm a user from Malaysia, the geospatial is work really well, but only the map is not showing 3D Tile Data, no matter which city in this country, so I guess that it hasn't been updated to my country yet, so I'd like to ask where I can find out when 3D Tile Data will be updated in my area, because this is very important to me and I will use it in my future work. Thank you   

Howdy - Off the bat, I'm not professional at 3D, but know enough to build some rudimentary things in blender. That being said I'm trying to export a sign from blender with 2 textures. They're showing up in GLTF viewer perfectly, but in Aero they're not registering at all.  Any tips / tricks to exporting from blender -> GLB/GLTF for Aero?I'm cruising the forums, but have yet to find an answer. GLTF Viewer   

I am using a QR Code platform to track scans for marketing purposes and am running in to trouble when using Dynamic QR Codes, which give me the alalytics.  A connector URL is used and prompts my to open in safari or the Aero App Clip.  Problem is, everyone isnt getting this option.  A Static QR code loads the experience seamlessly, I just cannot track scans.   Anyone ever run in to this issue or have work around? 

Hi, I have been testing the new location feature, and I have a couple of questions about how it works and its intended functionality.  When picking a location, it zooms in to the chosen street area. In the street view, some houses are displayed in 3D, and it works fine there.However, in some areas, it's just a zoomed-in map without any 3D representation, and my experiences don't work there.Is this the expected behavior when the chosen location differs from the displayed street view?When using the app and locking the screen, upon reopening, it attempts to relocate the location.However, even if at the same starting point, it fails to find the location again, only working on the first experience launch.Is this a known issue due to the beta version?If tracking is lost during a larger experience covering an entire residential location:Should I be able to "re-find" the location anywhere along the route where objects were placed?Or should it only be possible at the original x0, y0, z0 po

Hello, I got into the prerelease of ADobe Aero, but I can't find where to download the prereleaseIt says : "Aero desktop (Beta): The latest desktop builds for testing are available in the Prerelease section of your Creative Cloud application.But i can't find it. Thanks for any help you can provide.

Today I got my invite for Adobe Aero Geospatial. I downloaded the aero_desktop_0.20.2-20230510.nightly.23-5329aab-ESD.dmg  file for my M1 Macbook Air (16 gb Memory with 256 GB SSD). When installing it I get 'Failed to Install... Unknown error'. Anybody else seeing this issue and/or know how to correct the install. Thanks,Al

Can I have multiple targets using just one QR code, as opposed to each target having it's own qr code?