Problem in mesh visualization from blender

Question

Hi guysI am having issues with the visualization of a 3D model. I have uploaded the .real and the GLTF file here:https://drive.google.com/drive/folders/1WaE1GhASIWkX0-zQssOjjyfdygv9tQPS?usp=sharingIt is perfectly visible in aero, and its preview, but once i scan the qr code i can (often) see it, while others can just see a black square on the floor.I have checked the scale, normals, reduced at minimum the number of polygons.I have uploaded it on sketchfabb and other 3D visualization tools and the objects seems ok.I am using Iphone 12 and friends of mine recent android phones and even iphones.I would like to understand what am i doing wrong and how can I fix it.Thank you in advance

lockhart3975 · Answer

Hey @visual_operator5FFD!

I took a look at the .real file and it kept crashing on my end. I could not find an issue but I opened the GLB in Dimension then exported for Aero and the new model loads and shows on my end. Thinking maybe it was an export error?

Aero Link: https://adobeaero.app.link/Pmc7EgOmgOb

My GLB and .real files: https://drive.google.com/drive/folders/1Q_TC-PKvYKLRZlvgfjJoFG6j4FKS8t9r?usp=drive_link

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