Acrobat DC

Yes, I am getting the Configuration error 1.

None of these solutions work.

The solutions here did not work: Resolve installation failure | Adobe Creative Cloud desktop application

Solution 1: Still error code 1 and Acrobat shows in the list as installed when it is not

Solution 2: Clicked uninstall and got this response: "Couldn't uninstall Creative Cloud for desktop. You will still have Creative Cloud applications installed on your computer that require it.

Hi olemissman,

As per the issue description mentioned above, you are getting Configuration error: 1 with Acrobat DC, is that correct?

Try the troubleshooting steps given in the following help document:

Resolve installation failure | Adobe Creative Cloud desktop application

You may also refer to the following forum threads discussing the similar issue:

Configuration Error: Error 1

Configuration error 1 - please uninstall and reinstall the product

Let us know if you need any help.

Shivam

I was having the same error. I have attempted to uninstall and reinstall, but now I get more errors (codes below) and although I've tried all the solutions on the Adobe site, including attempting to install in Safe mode (and reinstalling the CC Desktop tool), I'm stuck.

Although this error code seems very old (I found such posts from 2015), I had no problems until updating to CC 2019 and Mojave. FWIW, I'm having weird problems in Photoshop CC 2019, too, all of this on a totally fresh install (but using my old home folder).

Thanks for any ideas.

Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW006 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 19.8.20071.0 Acrobat DC/Acrobat DC Installer.pkg_19.008.20071 -----------

ERROR: DW006: Apple Package failed to install successfully.

ERROR: DW003: Third party payload installer /tmp/108CB89A-F6DD-4452-9FD1-C5E2102070DA/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1

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