Acrobat DC freezing or "not responding"

Hi,

I also have the same issue, not responding on adobe acrobat pro dc, any update on this so far?

thanks,

Same freeze issue here.

Have tried several (but not all) the suggested elixirs mentioned.  No improvement.

I'm running 2015.006.30306 that I just purchased a couple months ago.  Windows 7.

Is there a fix to this problem or time to send the program back and find another solution?

Day after day acrobat freezes and hangs for a good minute. I have tried so many workarounds from looking on adobe forums and other forums and its the one thing I use every day and the only thing that really infuriates me!

This one sucks the RAM, takes ages to load (and download again and again!!!) etc etc. Oh to be recompensed for this time..

SOOO WISH Adobe would just bring the old version back (tools relocation is soo annoying too).

JUST SAYIN...

So far the only solution that I found that works is to remove Adobe Reader... It is simply ridiculous.

I am experiencing the same thing. Acrobat freezes randomly when I use it, but EVERY time I use it. It's gotten to be common to expect it to crash after opening a PDF. I then force quit and try again. It freezes on scrolling, just after opening a PDF, sometimes while idle. It also randomly jumps back to the top of a PDF for no reason.

Windows 10

All updates are current

Thanks

I'm having similar issue, but sometimes mine doesn't start working again.  VERY annoying!  it keeps happening about every 3-10 minutes.  I have to close everything out and re-open it sometimes its saved and sometimes I'm redoing work.

If you are running Acrobat DC 2017.009.20040 with PitStop Pro v.13 or higher, there is a workaround to the issue of not being able to select and/or freezing.

Adobe released Acrobat DC v.2017.009.20044 on April 11, 2017.  With that release, the selection tool of PitStop Pro was broken.

You can use one of these workarounds:

- For perpetual Acrobat licenses, you can downgrade to Adobe Acrobat DC 2015.

- If you are on a Creative Cloud subscription, you can only downgrade a full version to Acrobat XI.

- If you keep Acrobat DC 2017, the workaround is to go to the "About PitStop Pro" window one time prior to using any PitStop Pro tool.  If you do this, the selection tool will be enabled once again.

Most people use the workaround.  Once you go to About PitStop Pro right after launching Acrobat, the bug will not affect you anymore.  You only have to go there on launch once.

I'm also having this problem! Windows 10, 64x, i7 processor, 12gb ram, laptop with no external monitor. This is crap. I had no issues with acrobat pro X, but switched to acrobat DC and it freezes or doesnt even open almost everytime I open a PDF... GET IT TOGETHER ADOBE!!!!!

I'm having the same problem. Small PDFs on my hard drive even freeze for about 10 seconds. It's intermittent, too, which makes it harder to diagnose. Acrobat's freezing started about 3-4 months ago, in my best guess. I really didn't think much of it and figured an update would be along quickly to fix it. Adobe Creative Cloud does automatic updates of Acrobat Pro DC. I'm using Windows 10 Pro, which I installed about a year ago; Chrome (latest version) and sometimes Firefox and Edge. RAM and HD space are not an issue. Seems like the problem is with Acrobat, since even Macs are having the same issue.

FIXED!!!! The problem is with Acrobat DC and this YouTube video has an easy fix. Worked for me. How To Fix Adobe PDF Reader Crash - Not Opening PDF Files (Fast and Simple) - YouTube

Going to go ahead and necro this post as it seems it's still an issue within the last couple of weeks.

We just purchased over 100 licenses of Abobe Acrobat DC for a new hardware rollout and we are also experiencing freezing issues across multiple machines running different browsers and operating systems. This is highly unacceptable.

The systems affected are Windows 7 Pro and 10 Enterprise.  IE 11 and Firefox.

Adobe version is 2015.006.30280

We are experiencing freezing and browser crashes in both browsers when we try to open a PDF from one of the browsers or try to print if it ends up opening.

I've scoured multiple threads looking for an answer. I have 90 more machines waiting to be deployed and am running into this issue on the first dozen or so.

Has anyone had any luck at all with a resolution for this?