Acrobat XI Pro on a M/S Surface Pro 6

Question

I am currently using Acrobat XI Pro on my laptop and desk top PCs.  Just bought a M/S Surface Pro 6.  How do I get my Acrobat Xi to install on that system?  No disk drive comes with the system, so I bought an external CD/DVD drive.  I use my installation disk and it accepts my S/N ID and does the installation and then validates the system just before it halts with an error that says ERROR 1935 an error occurred during the installation of assembly component.  (98CB24AD-52FB-DB5F-A01F-C833B9A1E18E) HRESULT: 0X80078002.  What is happening?  How can I get my Acrobat program loaded on the Surface Pro 6?  Has anyone else put Acrobat on a Surface Pro?

lewisk67442759 · Accepted Answer

Problem resolved. Started to follow suggestions by 02GEEK but noticed I was behind in several Win 10 Updates. Not sure why as my Surface system is only a few weeks old, but decided to do the updates first and when done the 1935 problem went away??? I know some of the updates had to do with C++ software, but really not sure what fixed the condition. However really appreciate the help offered.

02GEEK · Answer

Acrobat or Reader installation fails giving error 1935 on Windows

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