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Participant
November 19, 2006
Question

Actobat 8.0 Pro Closes Automatically

  • November 19, 2006
  • 282 replies
  • 44724 views
I've just installed Actobat 8.0 Pro on my laptop and desktop. It works fine on my laptop but once I open it, it closes automatically in about 10 secondes. Tried uninstalling it and installing in again but nothing's soveled that problem. Please help me with this issue.

My desktop has:
Intel Pentium D 820
1G Memory
Nvidia quadro FX 540

WJ
    This topic has been closed for replies.

    282 replies

    Participating Frequently
    March 1, 2007
    Has anyone tried disabling the updater.api plug-in?
    Participant
    March 1, 2007
    Is this problem only on Dell PCs? I have a Dell and I have this problem :(

    Many posts have mentioned "Adobe cannot replicate this problem in-house". They must have at least ONE Dell PC to do this kind of testing.

    Has anyone talked to Adobe Tech-support?
    Participating Frequently
    March 1, 2007
    >Is this problem only on Dell PCs? I have a Dell and I have this problem

    I have a Dell and Acrobat is fine.

    Aandi Inston
    Participant
    March 1, 2007
    Has Adobe found the solution to this problem yet?
    Has anyone successfully remedied this problem their own PC? If yes, all users with this problem would like to know "how did you do it?"
    Participating Frequently
    March 1, 2007
    The problem is that currently Adobe cannot repeat the problem in-house, so can't fix it.

    I have Acrobat 8.0 installed and, touch wood, have not had any problems. I believe that Adobe are talking directly to a few users who have the problem to try to narrow down the cause.
    Participating Frequently
    March 1, 2007
    It is really astonishing that first the software was ever released with this unusual feature in it and secondly that no fix has been provided. How long should we wait before something is done about it?
    Participant
    March 1, 2007
    No updates on this issue I see?
    Participant
    February 27, 2007
    Well, guess what...today my 8.0 Pro started shutting down after working fine for 6-weeks. I tried deleting the organizer files...nope, that didn't fix the problem. I guess I'll try what everyone else has done...with very limited success, and hope I am one of the exceptions. It sure would be nice if a fix came out so all us law abiding consumers won't be running adobe's name into the mud!
    Participant
    February 27, 2007
    I am having the same issue, started today.Maybe it has something to do with the recent time zone Windows update?
    Participant
    February 26, 2007
    i have tried the fix above but to no avail.

    everytime my acrobat pro 8 closes it builds an error log. the log says
    "070126 21:56:46 [Warning] Can't open and lock time zone table: Table 'mysql.time_zone_leap_second' doesn't exist trying to live without them"

    to test wether this was the problem i deleted my libmysqld.dll file and now it still keeps closing after 10 seconds or so but this time i get an error message.

    I think the bug has something to do with this.

    Any thoughts?
    Participant
    February 26, 2007
    Adobe Acrobat 7 Pro appears to not be on my laptop, so it appears that it gets removed when Acrobat 8 Pro installs.

    Based on a response and suggestion from another Forum member, I tried reinstalling Acrobat 8 Pro, got the problems again that I seem to be getting messages that the Organizer database is damaged, and then I tried deleting all the files in the following folder with my name:

    \Documents and Settings\[my first.last name]\Application Data\Adobe\Acrobat \8.0\organizer70

    and for now everything seems fixed.