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Participant
November 19, 2006
Question

Actobat 8.0 Pro Closes Automatically

  • November 19, 2006
  • 282 replies
  • 44724 views
I've just installed Actobat 8.0 Pro on my laptop and desktop. It works fine on my laptop but once I open it, it closes automatically in about 10 secondes. Tried uninstalling it and installing in again but nothing's soveled that problem. Please help me with this issue.

My desktop has:
Intel Pentium D 820
1G Memory
Nvidia quadro FX 540

WJ
    This topic has been closed for replies.

    282 replies

    Participant
    February 4, 2007
    My Adobe Acrobat, closes too automatically, when trying to download a website

    Don't know why this is happening
    Participant
    February 3, 2007
    "Adobe feels this is an Activation issue."



    I reckon Adobe knows it's an authenticity / activation issue, but can't decide which path to take.



    1: Paying customers come first so stop the authenticity all together until a solution is found.


    OR


    2: Keep shuting down all unverifiable copies know matter what the cause or what happens to the paying customer. (Sounds like another very large company with an employer named Bill !)




    I'm sure it's in their mechanism to prevent illegal usage. So either all of us in this forum are using illegal versions ( Yeah right ! ), and the software is phoning home, then shutting down because the Adobe server has rejected it.



    Or Adobe knows there is a problem with their mechanism to prevent illegal usage, but are yet to find a sollution that will fix the problems for their paying customers, but also keep the illegal copies shutting down.
    Participating Frequently
    February 2, 2007
    Adobe feels this is an Activation issue. If anyone is able to troubleshoot this I have an idea. If you are willing, please install the new Photoshop CS Beta (URL below). The activation piece of Photoshop CS3 might encounter the same issue. If it does, perhaps an error message will come up that will shine some light on the error.

    Please report back to the U2U forum with your results. Again, thank you in advance for your help.

    https://www.adobe.com/cfusion/entitlement/index.cfm?e=labs%5Fphotoshop

    Cheers
    Jeff
    Participating Frequently
    February 1, 2007
    Did you hear that Acrobat 7 & 8 is not working correctly on Vista.
    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=333780

    Acrobat 7/8 and Office 2007:
    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=333670
    Please keep me posted. My email is: cmaudano@opkansas.org.

    Thank you!
    Participant
    February 1, 2007
    I installed on a fresh install of Vista. So I had no uninstall or anything. My copy came bundled with the Adobe Web Studio 2.3.

    After I left my post earlier I had played with the services for Adobe/Macromedia and made sure I enabled all of them. Now it stays open. But it is still saying that it is not activated. So I try to activate it and the option is greyed out.

    I think I may have to Uninstall/Reinstall to fix this error now.
    Participating Frequently
    January 31, 2007
    How did you install Acrobat 8? Did you uninstall a previous version first? Did you install from an actual CD or download the update? I just purchased 80 licenses and haven't installed it yet because I'm afraid due to this problem. They have told me to uninstall my previous version before installing Acrobat 8.
    Participant
    January 31, 2007
    Forgot to mention that I have tried every repair in this forum. None have seemed to work except it will stay open if I keep something in the menu bar open. But that closes as soon as you click your mouse on something. Then Bam your DONE.
    Participant
    January 31, 2007
    My Acrobat 8 just started today. I noticed a quick activation failure message before it closed for the first time. Now it is doing the 10 second thing.

    I am thinking it is something with the activation/phone home.

    System Specs:
    Vista Business MSDN release
    Athlon 2700+
    1GB DDR
    Participating Frequently
    January 30, 2007
    Greetings,
    If you are interested in working with Adobe directly please post me your email address and I will contact you off-line. Adobe has not been able to reproduce this in house. If you can off a way for an Acrobat Engineer to troubleshoot a machine that the problem is occuring on it would really help us a lot, and those on this thread.

    I know sharing your email is not always desired, but I have no other way to contact you at this point, especially if it is not in your User Forum profile.

    I appreciate any help I can get on this issue. Furthermore, Adobe is aware of the issue and we are working on it. All the helpful posts to the forum have helped us narrow it down.

    Thanks
    Jeff
    Participant
    January 30, 2007
    I too have a duo core (brand new) and acrobat 7 was working fine for a week, then boom - shuts down after 10-20secs. I have tried everything also and am going nuts!!