Actobat 8.0 Pro Closes Automatically

I guess combining the registry info with the file info does crate large files. try using filemon instead, it only monitors file access. make sure to run with a minimum amount of processes when doing the monitoring.
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx

Has anyone tried creating a new user account and tried running Acrobat in that and see if it still happens?

I am now really falling behind with my work!
I do not have Acro 5, 6 or 7 to rely on!

Does anybody know where I can find an older version of Arobat until this problem is sorted out??

Frustrated!

Today I installed XP Prof (32Bit Version) on my Computer and I'm having the same issues like on Vista x64.

Hi Skoody...

Well I dumped 7...I like the features in version 8. I feel stupid paying for this junk. I think they rushed it.....so much for my stocks in Adobe. Terrible response time to customers...and won't even acknowledge an obvious problem. Oh..it must be your pc chipset...oh...not enough memory....oh...uninstall EVERYTHING....do this...do that....oh, we can't duplicate the error....oh, you pc is to old....etc. It's a SOFTWARE problem.....please fix it!

Oh..p.s....I don't need any scalding responses by the Adobe protectors....instead of writing bad boy responses...come up with some answers. This isn't just a few folks with problems....try a google search! Look, I like the program...but I'm frustrated with the lack of an update, or fix...or at least a "we're working on it"...!

I have the exact same situation with Acro8 Pro. No problem ever with 7. The issue began with an update from Adobe's site. Don't know if was for reader or Pro, but that's when the problem began. Closes in 10 seconds or less on my laptop and desktop. XP SP2, 2GB memory.

Have tried all solutions mentioned in the forum to no avail. Have to go back to 7 I guess. Frustrating!

Can ANYBODY offer a suggestion that may or has worked for them...???

It's been over a week....I really need to get my pdf's back up again....ANY Ideas? Tech support seems non existent...did anyone have any luck contacting them?...I didn't.

Thanks deSiem, but with over 200,000 events happening on my computer within one minute, posting the raw data is practically impossible, as just the Acrobat xls data alone was 5MB.

If someone wants to allow a remote connection to their computer from tech support, then maybe they should do that. If they could get someone from tech support on the wire and officially talk to them. I really don't know if MarkATS is from the company, he hasn't really said as far as I know. He could just be a helpful user, which is great.

But that RPC shouldn't be needed, as I'm sure that ATS has plenty of windows configurations in their labs to track down bugs, no?

Besides, I'm NOT a techie, just trying to figure out what's happening to this program I paid so much for.

Meanwhile, what I do have is a little money, so I'll buy a replacement program, maybe Nitro or Scansoft and see if those replacements will at least stop losing me business.

Good luck guys, I'll wait for a patch or a fix..

Shihaya it's probably better to post the raw data in the native format of the application. filtering out only the Acrobat data removes the context of the closing, event if that makes sense.

Also I think the mysql error is a red herring I've got a file with the same error and acrobat still doesn't close on it's own accord.

AlienGG,

I'm not sure what you are trying to say.

MarkATS FOUND a fix for Acrobat 7 (and therefore fixed my problem, for which I am very grateful). He is now looking at doing something for those Acrobat 8.0 users who have a similar (if not the same) problem. And it seems he reached the end of his shift, so he will be back tomorrow (US time).

Where is the problem with that?

jjj

It has been a long issue as I can see. This happens with Acrobat 7 too. Go report a bug even though many others have reported it before.