Actobat 8.0 Pro Closes Automatically

>The suggested solution doesn't solve my problem

hmm...

>I also had to start the Adobe Licence Manager Service at Solution 2 (it was not running before). Maybe there is something similar needed in v8?

Maybe. I'll have to check tomorrow when I'm near a Windows machine.

Mark,

While I got my v7 problem fixed using your link (http://www.adobe.com/support/techdocs/331958.html) after completing Solution 4, I also had to start the Adobe Licence Manager Service at Solution 2 (it was not running before).

Maybe there is something similar needed in v8?

jjj

This is a software problem..not PC...Duo Core...Tri Core...whatever core...if it worked for a month or so..and then started crashing...and your other software products work...it's simple...software issues.

However, in all fairness...I see a lot of folks have had this problem since the latest Microsoft updates...maybe that could be the culprit??

Maybe one of their security updates closes the program for some reason...maybe confusing it with a security breach, etc...

Nope....Nada....How about an UPDATE???

The suggested solution doesn't solve my problem

OK, I think I found the solution for the Acrobat 8 users.

--- On Windows XP Professional and 2000:

1. If you use Windows XP Pro, disable simple file sharing. (If you use Windows 2000, skip to step 2):

a. Choose Start > My Computer.

b. Choose Tools > Folder Options, and then click the View tab.

c. In Advanced Settings, deselect Use Simple File Sharing (Recommended), and click OK.

2. Choose Start > Run, type %ALLUSERSPROFILE%\Application Data\ in the Open text box, and click OK.

3. Right-click the FLEXnet folder and choose Properties.

4. Select the Security tab:

-- Make sure Everyone is listed under Group Or User Names

-- Make sure Full Control is selected under Permissions for Everyone

5. Click OK to close the Folder Properties window.

The post from MarkATS sending me to http://www.adobe.com/support/techdocs/332791.html
worked for me after I followed the solutions up to number 4:

Solution 4: Set the proper permissions on the %ALLUSERSPROFILE%\Application Data\Adobe Systems\Product Licenses folder using the command line

Note that this I'm on Acrobat Pro 7, not Acrobat Pro 8.0

Good luck all!

Thx Mark and Adobe!

I can't imagine it is hardware related because it has worked flawlessly for the past two months. I do NOT have dual core PC...but a two-year old P4.

The bug just started appearing this weekend with absolutely no changes to hardware...and I do recall that the Microsoft Update added some patches over the weekend...just can't remember what they were since I have it set on auto update.

I have since removed 8 because I have to get work done, so I'm back on 7.0.8 for now...but will be happy to reinstall 8 to troubleshoot further if anyone has any specific instructions to follow/test.

>I'm one of the original posters, and my problem is with Acro 7.0.8, not 8.0.

Then take a look at the solutions in this tech doc and see if it resolves your problem: http://www.adobe.com/support/techdocs/332791.html

Just to throw 2 small spanners in the works:

I'm one of the original posters, and my problem is with Acro 7.0.8, not 8.0.

I get 2 different timeout periods (10 sec and 60 sec), depending on which login I'm using.

But, it IS a 2GHz Core 2 Duo laptop (my P4 PC runs same software OK on W2K)

jjj