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Participant
November 19, 2006
Question

Actobat 8.0 Pro Closes Automatically

  • November 19, 2006
  • 282 replies
  • 44718 views
I've just installed Actobat 8.0 Pro on my laptop and desktop. It works fine on my laptop but once I open it, it closes automatically in about 10 secondes. Tried uninstalling it and installing in again but nothing's soveled that problem. Please help me with this issue.

My desktop has:
Intel Pentium D 820
1G Memory
Nvidia quadro FX 540

WJ
    This topic has been closed for replies.

    282 replies

    Participant
    July 3, 2007
    here is the solution:
    1. uninstall acrobat 8 from system control panel.
    2. delete all adobe folder and flexinet folder from:
    document and settings\username\application data
    document and settings\allusers\application data
    document and settings\username\local setting
    program files\commonfiles\
    program files\adobe\
    if you can't delete one of these folders, restart your computer and try again.
    3. restart computer
    4. re-install acrobat 8 and activate by phone or online if you have internet connection.

    good luck!
    Participant
    July 1, 2007
    Woo Jin Lee / Gekkho This really seems weird but I'd suggest going through the uninstall and install as suggested by the guy from Acrobat. Remember not to skip any steps. I have an IBM TP and cannot confirm that the issue started after closing the screen. I went through the steps as suggested and reinstalled and it has now been over three months and the issue has NOT reoccurred (yea).
    Participant
    June 26, 2007
    After reading Holden Magroin's post (#194), I immediately decided to ignore Acrobat 8 altogether. SafeCast? No sorry! I had enough it with other software. SafeCast is big mess, enough said.

    If Adobe since then has dropped SafeCast or any other spyware-like anti-piracy scheme, let me know and I will reconsider.
    Participant
    June 11, 2007
    I have the same problem but it happens on my Lenovo Thinkpad R61. It closes itself after opening it.

    Is this the activating problem or just a fine bug between Acrobat Pro 8 and Lenovo notebook?
    ~graffiti
    Legend
    June 9, 2007
    Participant
    June 9, 2007
    John, can you provide me a link to that post

    Thanks

    Gagan
    Participant
    June 8, 2007
    John Terdik,

    The message was #190 by Jeff Moran of Adobe. It definitely works, so long as you are using only *legal* Acro Pro 8 (and have NOT loaded an illegal copy previously).

    jjj
    Participant
    June 4, 2007
    I had this issue and I cannot find the post that help resolve the issue, as I recall Unistall via the control panel (there may be keys you have to remove or folders, I seem to recall this as an action), REBOOT (this is required), reinstall and it works. The original solution post was by an Adobe employee (I think his first name was Jim. I followed the instructions about a month ago and so far all is OK with me. Sorry I cannot find the darn post.
    Participant
    June 4, 2007
    may be my experience can help, i think what i did last was i tried to convert a word document into PDF. It was working fine and after that it suddenly started behaving like this....
    it shuts after about 10 seconds whenever i am opening any pdf document now on
    Participant
    June 4, 2007
    Is there anyone found the solution for this problem.
    i have adobe pro for quite sometime and it was working fine earlier.

    all of a sudden this problem popped up, and i am facing this since day before yesterday.

    let me know if there is any fix around.

    I also tried re-installing the software, but this just doesnot help.

    Gagan Chadha