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Inspiring
September 16, 2021
Answered

All pdfs created have yellow backgrounds

  • September 16, 2021
  • 31 replies
  • 59651 views

Every pdf I create - from a Word document or create blank page - has a yellow background. I have uninstalled and reinstalled and it hasn't fixed it. Version 2021.007.20091.

When opened in another program, they are normal white, so the problem is viewing/display.

Correct answer JJ3ANS

Hi 

Thank you for reaching out and sorry for the trouble.

 

We are unable to reproduce this issue at our end.

Kindly Share the machine details i.e the OS version, configuration, etc. for investigating this issue.

It would be helpful if you can share the sample PDF files as well.

 

Regards,

Sweta Karn


This has worked to fix the issue:

‘Preferences’
Select ‘Accessibility’
Check ‘Replace Document Colors’
Select ‘Use Windows Color Scheme’

31 replies

try67
Community Expert
Community Expert
September 16, 2021

Go to Edit - Preferences - Accessibility and make sure that Replace Document Colors is not ticked.

JJ3ANSAuthor
Inspiring
September 16, 2021

Replace Document Colours is not ticked.

But if I tick it and selct white, the background does turn white. But this is not a real solution, it just hides the problem.

try67
Community Expert
Community Expert
September 16, 2021

Strange... Can you share the file with us, as well as a screenshot of what you're seeing?