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All Tools Pane Disappears/Empty When I Select Edit PDF?

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When I select “Edit PDF” option, the “All Tools” pane disappears.

This issue seems persistent.

I’ve tried looking at the view/show settings.

Running a repair on the installation.

Uninstalling and Reinstalling Adobe Acrobat.

Can someone please help or provide some suggestions?

Thank you,

Anand Sri BhattacharyaCorrect answer

Community Manager

Hello @Old_m8

Thanks for your patience and cooperation on this.

The patch is available with the fix 26.001.21691, Planned update, Jun 25, 2026. Please install the latest build of Acrobat from Menu (Win) | Acrobat (Mac) > Help > Check for updates. Restart the machine after installing the updates, and check the performance of the app.

Let us know if you experience any issues after installing the latest build

Regards,

Anand Sri.

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frequentflyer12

Participant

We are seeing the same issue in our environment.

The issue appears to have started after a recent Acrobat update. Users report that selecting Edit PDF causes the All Tools pane to disappear or appear blank. We have confirmed the behavior across multiple users.

The following workarounds have been successful for us:
Switching back to the legacy Acrobat interface.
Using Acrobat on the web.
Toggling between the new and old Acrobat experience (some users reported this temporarily restores the tools).

I reviewed the June 17, 2026 release notes (26.001.21677) and do not see this issue listed as fixed. I also do not see it listed on the official Known Issues page.

Is Adobe able to provide an ETA for a permanent fix or identify the version that will contain the fix once available?

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JeffHe

Participant

Was there any update on the release of a fix for this for Windows users?

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JBTRS

Participant

Any updates on this lovely Monday morning?

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K

kim_6644

Participant

Having same issues. Went through the steps above and got pop-up “Cannot create value: Error writing to the the registry.”

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connor_1

Participant

regedit has to be launched as an administrator for this edit to go through. you can search in the Windows Search for “regedit” then either right click and “Run as administrator” or select this option in the right pane when Registry editor is brought up.

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JanBeam

Participant

Is there any resolution like the reg edit for Mac users?

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Amal Jaiswal

Community Manager

Hi there,

Hope you are doing well and sorry for the trouble.

We do not have any registry edit for mac users yet, Our engineering team is actively working on this issue we will keep this discussion updatead as soon as we get any information.

Thanks for your understanding.

~Amal

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MSBread

Participant

Any update on when the actual fix is coming, besides the workaround?

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dan_5218

Participant

Has the version that fixes this issue been released yet? What is the version number? Thank you for your help

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Laura.Bulson

Participant

Thank you Adobe Community for providing a workaround!

I request you kindly consider the following incident response policies going forward:

PROVIDE A WAY FOR ALL USERS TO REPORT ISSUES WITH PLATFORM FUNCTIONALITY. I tried every which way to alert Adobe about this issue, however nobody on my team is a “support-entitled user”, and nobody could figure out how to identify that person (not even manager) within (large) company.
PLACE A NOTIFICATION BAR ON SCREEN FOR ALL USERS WHILE AN ISSUE IS LIVE.
→ include description and scope of outage
→ include ETA for restoration of service (so workflows can be adjusted)
→ include workarounds for production during outage.

Very truly,

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T

Tariq Ahmad Dar

Community Manager

Hi @Laura.Bulson,

Thank you for taking the time to share this feedback and we genuinely appreciate the detail and thought behind it.

On your first point, we understand how frustrating it can be when there is no clear path to report an issue, particularly in a large organization where identifying the support-entitled contact is not always straightforward. As an immediate step, Adobe system status and active incidents are publicly visible at https://status.adobe.com without requiring a support entitlement, and any user can subscribe to notifications there for real-time updates on service disruptions.

Additionally, the Adobe Community at https://community.adobe.com is open to all users and is a good place to report issues, ask questions, and check whether others are experiencing the same behavior. Our team actively monitors the community and can help escalate where needed.

On your second point, the suggestion around in-product notification banners during live incidents is noted. The status page remains the current designated channel for outage communication including scope and workarounds.

We have passed your feedback along internally. While we cannot commit to specific changes in incident response policies here in the community, feedback of this nature is taken seriously and does inform how Adobe looks at communication during service disruptions.

We appreciate your patience and thank you for helping us improve.

~Tariq

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stokes24x7

Participant

also.. this fix is only for Windows… MacOS is having the same issue. Why not just rollback the update?

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leo.r

Community Expert

@stokes24x7 Just in case, you can simply disable ‘new Acrobat’ under the View menu.

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ShaneDGL

Participant

Confirming switching to the old UI has resolved the issue. Interestingly, when I switched back to the new UI, the Tools are back to normal, but I suspect that will be temporary and it’s probably best to remain in the Legacy Acrobat for now.

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Andrewv

Participant

I don’t understand why this needs to be done to fix this issue when it should simply be included and fix the issue immediately and all users have to do is update their Acrobat to latest with the fix in place to avoid all this nonsense in the first place? Common sense, no?

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