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NursingNnenna
Participant
June 17, 2026
Answered

All Tools Pane Disappears/Empty When I Select Edit PDF?

When I select “Edit PDF” option, the “All Tools” pane disappears.

This issue seems persistent.

I’ve tried looking at the view/show settings.

Running a repair on the installation.

Uninstalling and Reinstalling Adobe Acrobat.

 

Can someone please help or provide some suggestions?

 

Thank you,

 

    Anand Sri Bhattacharya
    Community Manager
    June 26, 2026

    Hello ​@Old_m8 

     

    Thanks for your patience and cooperation on this.

    The patch is available with the fix 26.001.21691, Planned update, Jun 25, 2026. Please install the latest build of Acrobat from Menu (Win) | Acrobat (Mac) > Help > Check for updates. Restart the machine after installing the updates, and check the performance of the app.

     

    Let us know if you experience any issues after installing the latest build

     

    Regards,

    Anand Sri.

    212 replies

    jasonlive
    Participant
    June 18, 2026

    This is affecting all users I have can we get a patch soon instead of having to reg piece each user.

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    Participant
    June 18, 2026

    Having this exact issue on Mac version Build: 26.1.21662.0 - What is the fix on Mac?

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    Businessinthefront2026
    Participant
    June 18, 2026

    None of the other troubleshooting steps have worked. And when I attempt to create a new value in that register I get an error “Cannot create value: Error writing to the registry.” Is this just due to the profile settings my company has? 

     

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    Monica5C74
    Participant
    June 18, 2026

    Your IT department will need to run the reg editor as admin if it’s locked down to make those changes for you. 

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    victor_4693
    Participant
    June 18, 2026

    Worked for me but i did new install on another device after the issue in my computer and that computer wasn’t or hasn’t been afected yet.

    Have you identified what or when is the issue being triggered? 

     

    Thanks!

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    TechDude
    Participant
    June 18, 2026


    If you can’t access registry, you can disable new acrobat, and you should be able to use tools.

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    Participant
    June 18, 2026

    This worked well for me. Nice easy fix!

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    Josh
    Wendyb33
    Participant
    June 18, 2026

    Hello,

    (small hack)

    If you don’t need the full capabilities, just use the toolbar and add what you need to it. Toolbar still works!

     

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    Local_Gov
    Participant
    June 18, 2026

    Confirmed this fixes the menu issue for Acrobat Pro

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    Participating Frequently
    June 18, 2026

    we are also experiencing this issue in our environment. 

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    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    June 18, 2026

    Hello ​@renadi5FB0 

     

    Can you please try the suggestion shared here, and let us know how it goes:

     

    Regards,

    Anand Sri.

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    Participating Frequently
    June 22, 2026

    Hi Anand,

    Can you confirm which versions of Adobe are affected? We know that version 2026.001.21662 is for sure experiencing this issue, but does 26.001.21677 also have this issue as well?

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    DKB+-+TWC
    Participant
    June 18, 2026

    From their support team:

    This is a known issue and our engineering team is already working on a fix. It will take effect tentatively by tomorrow. In the mean time, you can ask the user to create the following registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

    Dword - bGenCoverPagesLabelStrings Value - 1
    Reboot the computer.

    Worked for me. 

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    CityCRLuedtke
    Participant
    June 18, 2026

    Hello,

    So there isnt an update or patch fix for this to roll it back we have to change something in regedit to fix the application?

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    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    June 18, 2026

    Hello ​@CityCRLuedtke 

     

    This is the current fix available. However, this will be incorporated with a public release, which will be available soon. We’ll update the thread once it ships out.

     

    Regards,

    Anand Sri

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