Participant

Answered

All Tools Pane Disappears/Empty When I Select Edit PDF?

Forum|Forum|21 days ago
June 17, 2026
107 replies
27168 views

When I select “Edit PDF” option, the “All Tools” pane disappears.

This issue seems persistent.

I’ve tried looking at the view/show settings.

Running a repair on the installation.

Uninstalling and Reinstalling Adobe Acrobat.

Can someone please help or provide some suggestions?

Thank you,

Correct answer Anand Sri Bhattacharya

Hi All,

Thanks for your patience and cooperation on this.

The patch is available with the fix 26.001.21691, Planned update, Jun 25, 2026. Please install the latest build of Acrobat from Menu > Help> Check for updates. Restart the machine after installing the updates, and check the performance of the app.

Let us know if you experience any issues after installing the latest build

Regards,

Anand Sri.

Show previous replies

TechDude

Participant

If you can’t access registry, you can disable new acrobat, and you should be able to use tools.

J

Joshua28534931y2go

Participant

This worked well for me. Nice easy fix!

Josh

Wendyb33

Participant

Hello,

(small hack)

If you don’t need the full capabilities, just use the toolbar and add what you need to it. Toolbar still works!

Local_Gov

Participant

Confirmed this fixes the menu issue for Acrobat Pro

R

renadi5FB0

Participating Frequently

we are also experiencing this issue in our environment.

Anand Sri Bhattacharya

Community Manager

Hello @renadi5FB0

Can you please try the suggestion shared here, and let us know how it goes:

Regards,

Anand Sri.

R

renadi5FB0

Participating Frequently

Hi Anand,

Can you confirm which versions of Adobe are affected? We know that version 2026.001.21662 is for sure experiencing this issue, but does 26.001.21677 also have this issue as well?

DKB+-+TWC

Participant

From their support team:

This is a known issue and our engineering team is already working on a fix. It will take effect tentatively by tomorrow. In the mean time, you can ask the user to create the following registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

Dword - bGenCoverPagesLabelStrings Value - 1
Reboot the computer.

Worked for me.

CityCRLuedtke

Participant

Hello,

So there isnt an update or patch fix for this to roll it back we have to change something in regedit to fix the application?

Anand Sri Bhattacharya

Community Manager

Hello @CityCRLuedtke

This is the current fix available. However, this will be incorporated with a public release, which will be available soon. We’ll update the thread once it ships out.

Regards,

Anand Sri

JERitz

Participant

Happening for our company as well. The panel disappears when we Search or select any function on the All Tools panel.

Anand Sri Bhattacharya

Community Manager

Hello @JERitz

Can you please try the suggestions shared here, and let us know how it goes:

Regards,

Anand Sri.

Anand Sri Bhattacharya

Community Manager

Hi All!

Thanks for your patience and cooperation on this.

Please try the following suggestions, and let us know if this fixes the issue for you.

Admin Notes: Ensure you are connected to the internet. Before you try registry editing or even if you are using mac machine. Close Acrobat, try restarting your machine. Launch Acrobat and try again.
If the issue is reproducible let us know. The issue ideally should get fixed after restarting your machine.

Please note: Create a backup of the registry settings before making any changes. To create a backup, check this article: https://support.microsoft.com/en-us/topic/how-to-back-up-and-restore-the-registry-in-windows-855140ad-e318-2a13-2829-d428a2ab0692

Go to the registry location: "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown"
Right-click on the right blank space > select New > DWORD 32-bit value.
Rename it to: bGenCoverPagesLabelStrings
Right click on the new value > Click Modify > add the value as ‘1’ (numeric one)
Restart the Acrobat and the machine and check the performance.

Let us know if you experience any issues .

Regards,

Anand Sri.

DrewLarsonNWP

Participant

Quick command to run as admin for the key for those skimming this:

reg add "HKLM\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown" /v bGenCoverPagesLabelStrings /t REG_DWORD /d 1 /f

L

Lance5E1F

Participant

Make sure Adobe is updated prior, as it breaks it further.

Chris_COA

Participant

I opened a ticket with Adobe - can confirm the registry entry did fix our systems.

Here is their response:

I wanted to address your query regarding Acrobat sidebar issue. I would like to inform you that this is a known bug. This is raised at the highest priority with Engineering team. The team has started to roll back the feature that led to the issue. It will take effect tentatively by tomorrow.

To mitigate the problem at the current state, you can create the following registry -
Path- Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\
Dword - bGenCoverPagesLabelStrings
Value - 1

If you can wait till tomorrow, it will be resolved automatically. No intervention needed.