Skip to main content
_
_Chris_Holm_
Participant
July 25, 2001
Question

ANNOUNCEMENT: New Doc Box Plugin Available

  • July 25, 2001
  • 368 replies
  • 30659 views
Intertrust has released an updated version of its Doc Box plugin for Adobe Acrobat 5.0 and Acrobat Reader 5.0.

Users that require the Intertrust digital rights management system in order to open secure pdf files are encouraged to download the new plugin. This new plugin also fixes problems for people who had system or debugger conflicts with the Doc Box plugin.

http://pdf.intertrust.com/support/

NOTE: This update is not supported on Windows 95. If you are using Windows 95 and are having issues with DocBox.api, simply remove any and all instances of this plugin. You can find the plugin by doing a search for "docbox.api" on your system.

Chris Holm

Product Support Manager, Acrobat
      This topic has been closed for replies.

      368 replies

      Show previous replies
      _
      _Tom_Geschwender_
      Participating Frequently
      November 5, 2001
      Use Start>Find>Files and Folders to locate ALL instances of docbox.api. Then exterminate them all.
      S
      Seanb_us
      Inspiring
      November 5, 2001
      _
      _Alan_Zubrow_
      Participant
      November 5, 2001
      How do I fix the following problem? (I did try loading the doc box routine described above.) I keep on getting the following error message:
      ACRORD32 caused an invalid page fault in
      module DOCBOX.API at 022f:37030597.
      Registers:
      EAX=81613a18 CS=022f EIP=37030597 EFLGS=00010206
      EBX=0000000c SS=0237 ESP=009ee2c0 EBP=009ef05c
      ECX=02804010 DS=0237 ESI=019b6390 FS=3607
      EDX=00000000 ES=0237 EDI=00000000 GS=0000
      Bytes at CS:EIP:
      8b 42 08 89 85 c8 f2 ff ff 8b 4d fc 03 8d c8 f2
      Stack dump:
      37052160 00100010 00100010 00100010 00100102 00200102 01010102 00100048 00100010 00100010 00100010 00100010 00100010 00100010 00100010 00100010

      ACRORD32 caused an invalid page fault in
      module DOCBOX.API at 022f:37030597.
      Registers:
      EAX=8161d28c CS=022f EIP=37030597 EFLGS=00010206
      EBX=0000000c SS=0237 ESP=009ee2c0 EBP=009ef05c
      ECX=0280a010 DS=0237 ESI=019b6390 FS=3c17
      EDX=00000000 ES=0237 EDI=00000000 GS=0000
      Bytes at CS:EIP:
      8b 42 08 89 85 c8 f2 ff ff 8b 4d fc 03 8d c8 f2
      Stack dump:
      37052160 00100010 00100010 00100010 00100102 00200102 01010102 00100048 00100010 00100010 00100010 00100010 00100010 00100010 00100010 00100010

      ACRORD32 caused an invalid page fault in
      module DOCBOX.API at 022f:37030597.
      Registers:
      EAX=8161cc6c CS=022f EIP=37030597 EFLGS=00010206
      EBX=0000000c SS=0237 ESP=009ee2c0 EBP=009ef05c
      ECX=0280a010 DS=0237 ESI=019b6390 FS=3e5f
      EDX=00000000 ES=0237 EDI=00000000 GS=0000
      Bytes at CS:EIP:
      8b 42 08 89 85 c8 f2 ff ff 8b 4d fc 03 8d c8 f2
      Stack dump:
      37052160 00100010 00100010 00100010 00100102 00200102 01010102 00100048 00100010 00100010 00100010 00100010 00100010 00100010 00100010 00100010

      ACRORD32 caused an invalid page fault in
      module DOCBOX.API at 022f:37030597.
      Registers:
      EAX=81639468 CS=022f EIP=37030597 EFLGS=00010206
      EBX=0000000c SS=0237 ESP=009ee2c0 EBP=009ef05c
      ECX=02823010 DS=0237 ESI=019b6390 FS=4817
      EDX=00000000 ES=0237 EDI=00000000 GS=0000
      Bytes at CS:EIP:
      8b 42 08 89 85 c8 f2 ff ff 8b 4d fc 03 8d c8 f2
      Stack dump:
      37052160 00100010 00100010 00100010 00100102 00200102 01010102 00100048 00100010 00100010 00100010 00100010 00100010 00100010 00100010 00100010

      ACRORD32 caused an invalid page fault in
      module DOCBOX.API at 022f:37030597.
      Registers:
      EAX=81615874 CS=022f EIP=37030597 EFLGS=00010206
      EBX=0000000a SS=0237 ESP=009ee2c0 EBP=009ef05c
      ECX=028206a0 DS=0237 ESI=019b6390 FS=12a7
      EDX=00000000 ES=0237 EDI=00000000 GS=0000
      Bytes at CS:EIP:
      8b 42 08 89 85 c8 f2 ff ff 8b 4d fc 03 8d c8 f2
      Stack dump:
      37052160 00100010 00100010 00100010 00100102 00200102 01010102 00100048 00100010 00100010 00100010 00100010 00100010 00100010 00100010 00100010

      ACRORD32 caused an invalid page fault in
      module DOCBOX.API at 022f:37023915.
      Registers:
      EAX=8163a488 CS=022f EIP=37023915 EFLGS=00010202
      EBX=0000000a SS=0237 ESP=009ee26c EBP=009ef00c
      ECX=02822010 DS=0237 ESI=019b6390 FS=0ebf
      EDX=00000000 ES=0237 EDI=00000000 GS=0000
      Bytes at CS:EIP:
      8b 42 08 89 85 c8 f2 ff ff 8b 4d fc 03 8d c8 f2
      Stack dump:
      00000001 370511d0 01020102 01020102 01020102 01020102 01020102 01020102 01020102 00100102 00100010 00200010 00200010 01120010 00100010 00100010
      Thank you.
      _
      _Chris_Gullotti_
      Participant
      November 5, 2001
      _
      _Tom_Geschwender_
      Participating Frequently
      November 5, 2001
      What the hell does that have to do with the docbox.api error? We have another endless topic covering the WinXP/Adobe Products incompatibility.

      Come to think of it, this isn't even the Reader forum, it's the Acrobat Windows forum, but to answer your question, because I have enough people sending me nasty e-mails already, use the Win2K version, but REMOVE THE DOCBOX.API FROM THE INTERTRUST PLUG-INS FOLDER FIRST!
      _
      _danakenneley_
      Participant
      November 4, 2001
      Windows XP: I wanted to download Acrobat reader to my new computer. The downloan site didn't have Windows XP as an avalaible operating system. Is it avalaible or will another version compatiable?
      _
      _Celeste_Mookherjee_
      Participant
      November 1, 2001
      I got the help I needed early on in these messages (THANK YOU!), but I got hooked on the droll interplay among the regulars and had to read it all. It's not often I can find tech help AND entertainment in the same venue.
      S
      Seanb_us
      Inspiring
      November 1, 2001
      WoooooHoooooo~!!!!!!!!!
      _
      _Danna_Cresap_
      Participant
      November 1, 2001
      Thanks to Tom G and everyone else, I finally got 5.0 to run!! Previously, I have installed, uninstalled, downloaded and re-downloaded 5.0 four times and on a 120mhz machine it was BORING!! I even called Adobe twice and was finally told about this forum. Happy Holidays to y'all and God Bless America!
      H
      Harron_K_Appleman
      Inspiring
      October 31, 2001
      LOL.
      Show more replies
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices