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_Chris_Holm_
Participant
July 25, 2001
Question

ANNOUNCEMENT: New Doc Box Plugin Available

  • July 25, 2001
  • 368 replies
  • 30659 views
Intertrust has released an updated version of its Doc Box plugin for Adobe Acrobat 5.0 and Acrobat Reader 5.0.

Users that require the Intertrust digital rights management system in order to open secure pdf files are encouraged to download the new plugin. This new plugin also fixes problems for people who had system or debugger conflicts with the Doc Box plugin.

http://pdf.intertrust.com/support/

NOTE: This update is not supported on Windows 95. If you are using Windows 95 and are having issues with DocBox.api, simply remove any and all instances of this plugin. You can find the plugin by doing a search for "docbox.api" on your system.

Chris Holm

Product Support Manager, Acrobat
      This topic has been closed for replies.

      368 replies

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      H
      Harron_K_Appleman
      Inspiring
      October 25, 2001
      Absolutely amazing.
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      _W_T_Allen_
      Participating Frequently
      October 25, 2001
      Delete all instances of the file "docbox.api."
      _
      _stephen_buczynski_
      Participant
      October 25, 2001
      I have downloaded Adobe Acrobat Reader 5.0. I was unable to run the program due to an error related to Docbox.api. I downloaded and installed the recommended docbox upgrade, however, my problem with the Acrobat reader persists.
      S
      Seanb_us
      Inspiring
      October 24, 2001
      AAAAAahhhhhhhh. Thanks Jennifer . . . I needed the FIX. Much better. Fridays are worse, of course, because I have to go the whole weekend without seeing such a question . . . the witdrawal is hard to tolerate . . ..
      _
      _El_Salvadori_
      Participating Frequently
      October 24, 2001
      Okay, okay. No need to shout!
      _
      _Gary_A__
      Participating Frequently
      October 23, 2001
      b FIND AND DELETE ALL COPIES OF DOCBOX.API
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      _Jennifer_Lehmann_
      Participant
      October 23, 2001
      I am using Win95 and have installed Acrobat Reader 5.0. No problems with installation but when I try to activate I get an illegal operation message with the following : "Acrod32 caused an invalid page fault in module DOCBOX.api at 0137:37023915". I have downloaded and installed the DocBox patch (docboxinstaller) but the problem pesists. Load screen gets to "initializing DocBox.api" then message appears.
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      _Tom_Geschwender_
      Participating Frequently
      October 23, 2001
      Video card . Your driver needs replacing. Visit your video card manufacturer's web site.
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      _Lori_Kenna_
      Participant
      October 23, 2001
      When I try to print I get an error message: This program has preformed an illegal operation. I click details and it states: ACRORD32 caused a general protection fault in module GDI.EXE. What can I do to fix this. I am using this to download information to better qualify employees in my company. Thank you.
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      _Sarah_Davis_
      Participant
      October 21, 2001
      OK - read a bit further back and deleted docbox.api altogether - fixed it!!
      Show more replies
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