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L
lynda-Adobe
Participant
November 2, 2016
Question

Can't clear my own signature?

  • November 2, 2016
  • 1 reply
  • 5729 views

Hello! I frequently fill out forms, sign them, and am then asked to edit to form. Usually, I am unable to clear my own validated signature, then can edit the form, and then re-sign.

I've noticed lately, that I am unable to do this. Same form as previous - different behaviour! I am using Adobe Acrobat Pro XI on Windows 7 Enterprise.

All help/info is appreciated.

This topic has been closed for replies.

1 reply

S
Community Manager
sb116Community Manager
Community Manager
November 7, 2016

Hi Lynda,

Assuming you are referring to deleting or removing a Digital Id, please follow the steps below:

  • Go to Edit> Preferences> on the menu bar
  • Choose "Signatures"
  • Click on "More' by 'Identities and Trusted certificates' option
  • Click once on the Digital Id you intend to remove and select "Remove Id"
  • Click Ok at the next prompt to confirm deletion.

You may also refer to the link below for more information:

Validating digital signatures, Adobe Acrobat

Let me know if it works or if you still need help.

Thanks,

Supriya

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